[OPLINTECH] Office of Information Technology Customer Update - October 13, 2006

[Corroto, Vince]

Office of Information Technology Customer Update - October 13, 2006

 

Scheduled Maintenance:

 

When: Every Tuesday

Time: 3:00 AM to 6:00 AM

 

No Maintenance Scheduled

 

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

Next Scheduled Maintenance: October 17, 2006

Time: 3:00 AM to 6:00 AM.

 

Auto Attendant added to the Ohio Customer Service & Security Center

 

The Ohio Customer Service and Security Center (OCSSC) recently installed
tools and processes to allow incoming calls to be monitored for quality
purposes.  During normal business hours customers calling 644-0701 or
1-800-644-0701 will hear a brief automated announcement informing the
caller that their call may be monitored.  Our overall objective is to
increase the quality of service that we are currently providing to our
valued customers.

 

Mark your calendars for the next OIT Network Administration Network
Customer Meeting

 

When:             Thursday, October 19, 2006

Where:            State of Ohio Computer Center, 1st Floor

Time:               10:00am until 11:45am

__________________________________________________

 

Customer Suggestions:

Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

 

 

 

 

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