[OPLINTECH] Office of Information Technology Customer Update - October 27, 2006

[Corroto, Vince]

Office of Information Technology Customer Update - October 27, 2006

 

Scheduled Maintenance:

 

When: Every Tuesday

Time: 3:00 AM to 6:00 AM

 

No Maintenance Scheduled

 

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

Next Scheduled Maintenance: November 21, 2006

Time: 3:00 AM to 6:00 AM.

 

Auto Attendant added to the Ohio Customer Service & Security Center

 

The Ohio Customer Service and Security Center (OCSSC) recently installed
tools and processes to allow incoming calls to be monitored for quality
purposes.  During normal business hours customers calling 644-0701 or
1-800-644-0701 will hear a brief automated announcement informing the
caller that their call may be monitored.  Our overall objective is to
increase the quality of service that we are currently providing to our
valued customers.

 

__________________________________________________

 

Customer Suggestions:

Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

 

 

 

 

 

 

 

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