[OPLINTECH] Internet Problems

[Travis McAfee]

I read through the list of things you have tried, and it's very exhaustive. 
The only suggestions that popped into my mind are:

1- Check your DHCP server log and make sure leases aren't expired or all 
taken.

Less likely, but worth checking:
2- Make sure your computers are using a fully functional DNS server.  OPLIN 
has a preferred list.
3- Install another browser (Firefox/Opera?) to make sure it's not just an IE 
problem.

I hope some of this helps!

Trav

Travis McAfee
Technology Coordinator, NORWELD
mcafeetr at wcnet.org
419.352.2903
800.848.0144

----- Original Message ----- 
From: <shivelri at oplin.org>
To: <oplintech at oplin.org>
Sent: Thursday, December 13, 2007 5:52 PM
Subject: [OPLINTECH] Internet Problems


> Ok, here goes. I work for a small library in Greenville Ohio, we are
> having a problem with our Internet since moving into our temporary
> location. The problem is that occasionally when using the Internet the
> browser seems to lose connection and no longer can navigate to pages. It
> is important to note that some of these computers are running an RDP for
> our remotely hosted catalog, the RDP still will work when this happens
> on them. The remedy to this problem is normally to reset the connect via
> restart or repair connection, some times all it takes is closing the
> browser and re-opening it. These problems are sporadic making them
> extremely a pain in the butt. It's as though only the application layer
> of the connection is effected.
>
> Solutions I have tried:
> I have replaced the previous switch with a new one (needed to do this
> anyway it was old and I think was hit by a power surge).
> I have checked all the CAT5e cables with a cable tester, they were fine.
> I have had OPLIN run a usage test for me, we are not using that much of
> our bandwith.
> The only thing effected systems have in common program wise is the OS,
> MS Windows XP.
> Checked the switch, no restrictive setting are set there.
> Also check to make sure there was no Cables running against florescent
> light fixtures, there aren't.
>
> If you have any ideas I would love to hear them.
>
> PS
> A thought just accrued to me, that when we first came into this building
> we had a similar problem with our wireless connections. To solve the
> problem I upped the transmitting frequency of the wireless router, it
> fixed the problem. I assumed that a satellite dish or other such device
> was causing the interference. Could this also be the case with the wired
> connection? If so what can I do about that?
>
> -- 
> Richard Shively
> IT/Webmaster
>
>


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