[OPLINTECH] Solution for some flash memory drives not working on public computers?

[Vanessa Bradt]

Yes, we had that problem here too.  I think it's very frustration to patrons who come here to print a Word doc and they are encountered with a message they don't understand. I like to mimic the windows environment to what they would encounter at their home.  But unlike their home computers, we use both Deep Freeze and Full Control.  Our patron computers are stand alone with Internet access.  Full Control stops patrons from changing settings and Deep Freeze doesn't allow any changes. So we decided there really was no reason to stop a patron from installing a new program. So, in Full Control there is a setting to allow any program to run.  This has been several weeks and we have had no problems, in fact it really helps patrons who are novice computer users.  Less messages that pop up that say it's not allowed to do something. So, if a virus does get through, which they do, and patrons install some program, once we reboot the system.  All gone, back to the original configuration.


Vanessa Bradt, Automation Specialist
Norwalk Public Library
419-668-6063


-----Original Message-----
From: Phil Shirley [mailto:pshirley at cuyahogafallslibrary.org]
Sent: Monday, May 19, 2008 10:03 AM
To: oplintech at oplin.org
Subject: [OPLINTECH] Solution for some flash memory drives not working on public computers?

With the security we have on our public computers, there are some flash
memory drives that won't work.  Some of these want to run their own
software, which doesn't work because we only allow the running of
certain software that's installed on the computer (Word, etc.), and I've
heard that even if we allowed the running of the applications on some of
the popular flash drives by adding them to our "run only" entry, some of
these programs would still have a problem because they want more access
to the registry than we should give them.

Has anyone encountered and solved a similar problem with giving access
to flash memory drives on public computers, or does anyone have any
suggestions - perhaps at least a list of program names for these drives
to add to my "run only" list?

Phil
--

Phil Shirley
Technology Services Coordinator
Cuyahoga Falls Library
Cuyahoga Falls, Ohio
330-928-2117, ext. 109
pshirley at CuyahogaFallsLibrary dot org

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