[OPLINTECH] Delayed Printing on Star Receipt Printer

[Dave Parvin]

Hello,

We at the Cuyahoga Falls Library have recently purchased and installed 2
newer model Star Receipt printers at our Circulation desk.  The model is a
TSP650 connected to workstations with a parallel cable connection.  There
is a delay before these 2 new units start printing and after scanning item
bar codes.  This delay slows down the activities of our circ desk
employees routine when checking out patrons.  We also have a couple older
units which are TSP600s are set up the same way, but start printing
immediately.  This has been distracting our circ desk personnel quite a
bit.  I installed the latest drivers, and have contacted Star tech support
who thinks we either need to connect via USB cable instead or replace the
parallel cable.  I replaced the parallel with a new supplied cable which
did not make a difference.

Has anyone else had this issue?  If so, have you found a way to resolve
this?  Any help is greatly appreciated.

Thank you,


Dave Parvin

Assistant Technology Coordinator
Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, Ohio 44221
Ph: (330) 928-2117 x:127
dparvin at cuyahogafallslibrary.org




-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.