[OPLINTECH] GCPL: Public computers losing internet connection

[JKENZIG]

I would look at the Windows Firewall.  While you don't want to disable
it you probably should add the ports that pcreserve uses. You can try
disabling the windows firewall service and verify that is it though.
You can force the ports to the windows firewall using GPO also.
Jim

 

From: oplintech-bounces at oplin.org [mailto:oplintech-bounces at oplin.org]
On Behalf Of Mann, James H.
Sent: Friday, September 19, 2008 11:14 AM
To: oplintech at oplin.org
Subject: [OPLINTECH] GCPL: Public computers losing internet connection

 

We have recently upgraded 70 public computers.

The new computers are randomly and sporadically losing connection to the
PCReservation management stations and either displaying a message asking
for a library card and PIN or station unavailable. When the error occurs
the PC will also not connect to the Internet until it is restarted.

These are identical Dell 740, XPpro, IE and FireFox, Microsoft Steady
State, latest PCReservation and LPTOne.

We have:

Uninstalled SP3

Installed Microsoft updates

Turned off Automatic updates

 

What is making this frustrating is that it is not all the computers and
never the same computer that exhibits this behavior.

I accept the fact that it may be in Steady State but thought I'd post
here in addition to a couple other lists.

 

Any and all suggestions are welcome.

 

TIA

 

 

Jim Mann

Technology Coordinator

Greene County Public Library

76 E. Market St.

Xenia Ohio 45385

(937)352-4000 x1210

mailto: jmann at gcpl.lib.oh.us

"If everything seems under control, you're just not going fast enough."
- Mario Andretti.

 

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