[OPLINTECH] Windows Server 2003 problem

[Chad Neeper (list)]

Colleen,

I'm replying to the list so everyone else can see what you told me about 
the USB devices, etc.

Is it possible the 8211 event id is occurring because you were in Safe 
Mode at the time? This might actually not be related to your core problem.

You mentioned Experts Exchange. You might try posting the same question 
there if you haven't already. You'll get a wider audience, at least!

Someone else mentioned reading the core dump, I think. That might lead 
you to the driver that is failing and give you a place to look.

Chad


-----------------------
Chad Neeper
Senior Systems Engineer

Level 9 Networks
740-548-8070 (voice)
866-214-6607 (fax)

--   Full LAN/WAN consulting services   --
-- Specialized in libraries and schools --



sandusco at oplin.org wrote:
> Chad,
>
> Thanks for your response. I've been through every Google hit, Microsoft
> support page and Experts Exchange. Nothing quite fits. Most are 0x7b, pre
> SP1 or other things. Windows crashes with any USB flash and USB External
> HD. I've removed all USB devices and it still crash on reboot.
>
> The one event id that seems strange is 8211 VSS. What would volume
> shadowing have to do with a USB device.
>
> Thanks again,
>
> Colleen Sandusky
>
>   
>> I've not dealt with this one before. It looks like a fun one, though.
>>
>> If you Google for "Bad_Pool_Header" you'll find a number of hits. It
>> seems to be driver related as Josh mentioned. Note any recent changes to
>> your system.
>>
>> Might try removing all USB devices and reboot to see if the problem
>> recurs. If not, add your devices back one at a time. The problem has
>> been associated with U-Storage software. Might check to see if that's
>> installed.
>>
>> Anything in the Windows Event logs to give you a clue?
>>
>> Chad
>>
>>
>> -----------------------
>> Chad Neeper
>> Senior Systems Engineer
>>
>> Level 9 Networks
>> 740-548-8070 (voice)
>> 866-214-6607 (fax)
>>
>> --   Full LAN/WAN consulting services   --
>> -- Specialized in libraries and schools --
>>
>>
>>
>> sandusco at oplin.org wrote:
>>     
>>> Hi all,
>>>
>>> I'm hoping someone can help me with a problem I'm having. Our Windows
>>> 2003
>>> Server (Standard Edition SP2) crashes every time I plug in a USB device.
>>> I'm getting a Bad_Pool_Header error 0x19 (0x20, 0xf77d780a, 0xf77da8a,
>>> 0xe8501d74) then proceeds to dump.
>>>
>>> It will start in safe mode. Then after that sometimes restart normally.
>>> But everytime it restarts I get the BSOD. A USB device sends to BSOD
>>> immediately.
>>>
>>> Any help would be appreciated.
>>>
>>> Thanks,
>>>
>>> Colleen Sandusky
>>> Loudonville Public Library
>>> 122 E. Main St.
>>> Loudonville, OH 44842
>>> 419 994-5531
>>>
>>> _______________________________________________
>>> OPLINTECH mailing list
>>> OPLINTECH at oplin.org
>>> http://mail.oplin.org/mailman/listinfo/oplintech
>>>
>>>
>>>
>>>       
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>>     
>
>
>
>
>   
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