[OPLINTECH] Phoenix not rising

Wed Jun 12 10:16:30 EDT 2013

Deep Freeze is the way we go.  Patrons can load anything they want on the
patron PCs 'cause everything disappears at midnight like Cinderella's
pumpkin coach.  

Stephen Cram
Facilities Coordinator
North Baltimore Public Library
230 N Main St. North Baltimore, OH 45872
419 257-3621  FAX 419 257-3859

-------Original Message-------

From: Chad Neeper
Date: 6/11/2013 10:36:26 PM
To: OPLINTECH
Subject: Re: [OPLINTECH] Phoenix not rising

Deep Freeze. Some of the libraries I support have patron computers that are
fairly open. I don't really care what the patrons install or do to them. I
take the approach that the computers are fairly open, so if the patron can
install the programs or updates they need to do whatever it is they're at
the library to do...go for it. But if they can't....sorry, they'll have to
make other arrangements for their special needs. Some of my earlier
configurations even ran with local admin privileges. My later configs are a
little more restricted, but I still take the approach of:  If you CAN, then
go for it.

In all the years I've been using it, Deep Freeze has never once failed to
restore a computer back to the state it was last "frozen" in.

My most recent patron configurations take the extra step of rebooting
between patrons just to ensure that everyone has a clean slate to screw up
in their own special way.

This approach may not be appropriate for all libraries, but it seems to have
done well over the years for the libraries I work with. YMMV.

To specifically address the OP's issue:  I'm not familiar with CleanSlate,
but if it's as good as Deep Freeze at protecting the computers, then as an
option and depending on your networking environment, you might be able to
set up a user with local admin privileges...maybe on a couple of select
computers if you so desired. If a patron is unable to install their
supporting program as a normal user, they could approach the staff for help
and the staff could make the determination that it is (or isn't) a
legitimate use and log the patron in as the admin-privileged user (or permit
the program to install at least). If CS is anything like DF, then any 
permanent" changes will be tossed out on the next reboot.

Chad

______________________________
Chad Neeper
Senior Systems Engineer

Level 9 Networks
740-548-8070 (voice)
866-214-6607 (fax)

Full LAN/WAN consulting services -- Specialized in libraries and schools

On Tue, Jun 11, 2013 at 7:46 PM, Adam Murphy <murphyad at rossfordlibrary.org>
wrote:

If it is educational or job related then I will run the browser in admin
mode or type in the admin password to allow the program/addon/plugin to be
installed. I won't give the admin password to staff so if a patron runs in
to this problem they will have to wait or come back when I'm working.

But I always say no to anything else that needs to be installed with an
admin account.

Adam

On 6/11/2013 4:06 PM, Daniel Nixon wrote:

After about 15 years of configuring and locking computers for public
library patron access, I find today the University of Phoenix sometimes
requires the computer user to have local administrative privileges --
"for required software installations". Example was a Shockwave error
needed on a Phoenix course. Personally, I think this sucks canal water,
and I'm curious what others have come up with vis a vis Phoenix, et al.
Currently using CleanSlate on Windows 7 with Envisionware PCReservation
and LPTOne. Had been using SteadyState on WindowsXP, but last year the
library decided it wanted to "upgrade".

Dan Nixon, Wilmington Public Library of Clinton County
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-- 
Adam Murphy
IT Specialist
Rossford Public Library
720 Dixie Highway
Rossford, OH 43460
P:(419) 666-0924 F:(419) 666-1989
www.rossfordlibrary.org

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