[OPLINTECH] Managing public computers for a public library

[Chad Neeper]

+1, Jim.

That was absolutely spot on!

Chad

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full LAN/WAN consulting services -- Specialized in libraries and schools*


On Fri, Jun 6, 2014 at 1:02 PM, Mann, James H. <JMann at gcpl.lib.oh.us> wrote:

> Laura
>
> I have a quote taped to my wall which reads:
>
> “For some people the library computer will be the only computer they ever
> own.”
>
> As much as I have a love/hate relationship with that idea IMHO you have to
> strive to make the patron’s two-hour experience the best you possibly can.
> And then have the computer ready for the next patron. Wash, rinse and
> repeat for 12 hours a day 12 months a year.
>
> So, over the years we have evolved to a computer with very simple security
> policies and a way (such as Deep Freeze) to restore it to the default
> settings.
>
> We roll out a really nice computer, keep it updated, and have logical
> restrictions…think of it as a Wabi-Sabi computer i.e. “the best you can do
> is the best you can do” and there are just some things that aren’t’ going
> to happen.
>
>
>
> PS: I hate every and all iterations of coupon sites. Since in my
> experience they support themselves by loading a bunch of crapware.
>
>
>
> IMHO
>
>
>
>
>
> Jim Mann
>
> Technology Coordinator
>
> Greene County Public Library
>
> 76 E. Market St
>
> Xenia OH 45385
>
> 937.736.7064
>
> *Discover. Learn. Grow. <http://www.greenelibrary.info/>*
>
> jmann at gcpl.lib.oh.us
>
> [image: cid:image001.jpg at 01CC67C9.EA681980]
> <http://www.facebook.com/greenelibrary.info>[image:
> cid:image002.jpg at 01CC67C9.EA681980] <http://twitter.com/#!/greenelibrary>[image:
> cid:image003.jpg at 01CC67C9.EA681980] <http://www.youtube.com/greenelibrary>[image:
> cid:image004.jpg at 01CC67C9.EA681980]
> <http://www.flickr.com/photos/greene-library>
>
>
>
> *From:* oplintech-bounces at lists.oplin.org [mailto:
> oplintech-bounces at lists.oplin.org] *On Behalf Of *Laura Solomon
> *Sent:* Friday, June 06, 2014 12:42 PM
> *To:* oplintech at lists.oplin.org
> *Subject:* [OPLINTECH] Managing public computers for a public library
>
>
>
> Hello all,
>
>
>
> Daniel Nixon's great analogy about public computers and books (see the
> coupons.com thread from earlier today) got me thinking about how much
> different managing library networks and public computers is from managing
> tech for just about any other work setting.  I've spoken to IT people
> (outside of libraries) who are horrified that we typically let people, off
> the street, do/go wherever they want, stick flash drives into the USB
> ports, etc.  But, that's what public libraries do.  It's a very different
> environment in many ways.
>
>
>
> I'd like to write a blog post about some of these kinds of issues.  If you
> could tell non-tech staff anything about the difficulties of managing
> public computer access, what would it be?
>
>
>
> Thanks in advance for your insights,
>
>
>
> Laura
>
>
>
> --
>
>
>
> *Laura Solomon, **MCIW, MLS*
> *Library Services Manager*, Ohio Public Library Information Network
> (OPLIN)
> (614) 728-5252 (voice) | (614) 728-5256 (fax)
> laura at oplin.org |http://www.oplin.org/
>
>
>
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>
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