[OPLINTECH] Ancestry Outage

[Karl Jendretzky]

Ancestry update as of this morning...

***
Ancestry Library Edition's Distributed Denial of Service Attack Being Neutralized

Around 1:30 p.m. MT on Monday, June 16, 2014, attackers targeted Ancestry with a Distributed Denial of Service attack (DDoS). During the attack, Ancestry websites along with the Find A Grave website were clogged with massive amounts of bogus traffic that took the sites down.

We want to apologize for the inconvenience this has caused. Ancestry is working very hard to restore all services as quickly as possible.

We will send out another service alert when access to Ancestry Library Edition has been fully restored.
***

Karl Jendretzky
Technology Manager
Ohio Public Library Information Network
jendreka at oplin.org
(614) 728-1515 

----- Original Message -----
From: "Karl Jendretzky" <jendreka at oplin.org>
To: "oplinlist" <oplinlist at lists.oplin.org>, "oplintech" <oplintech at lists.oplin.org>
Sent: Tuesday, June 17, 2014 3:29:30 PM
Subject: Re: [OPLINTECH] Ancestry Outage

All,

This isn't really much of an update, but I wanted to pass it along so that nobody thinks Ancestry has been forgotten. As of 1:30pm Proquest says...

"Yes, Ancestry is down. The problem is being addressed, however there is no ETA at this time. Customers will be sent notification when it is back up and running. We apologize for the inconvenience."

This is a major outage affecting more than just the libraries, so there's no chance of it being overlooked.

Karl Jendretzky
Technology Manager
Ohio Public Library Information Network
jendreka at oplin.org
(614) 728-1515 

----- Original Message -----
From: "Karl Jendretzky" <jendreka at oplin.org>
To: "oplinlist" <oplinlist at lists.oplin.org>, "oplintech" <oplintech at lists.oplin.org>
Sent: Tuesday, June 17, 2014 10:22:55 AM
Subject: [OPLINTECH] Ancestry Outage

All,

Access to Ancestry is currently down.

We're opening a ticket with them, but it looks to me like they've accidentally deleted their "www" A record, so I'm sure they're already very aware of the situation.

No ETR yet.

Karl Jendretzky
Technology Manager
Ohio Public Library Information Network
jendreka at oplin.org
(614) 728-1515 

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