[OPLINTECH] Selecting a backup solution for my position

[Nathan Nguyen]

One of the best things you can do for a "hit by a bus situation" is document EVERYTHING.  In that case some other sys admin off the street should be able to walk in day 1 and have a reasonable chance to keep things going.

Grandview is part of a consortia and luckily the IT people have been able to help each other out when something unexpected happens. You might want to just ask around other libraries in your area, I'm sure they wouldn't mind having you as a backup in case their IT person bites it. :)

n8


Nathan Nguyen
Technology Coordinator 
Grandview Heights Public Library
nnguyen at ghpl.org
614-486-2954


-----Original Message-----
From: oplintech-bounces at lists.oplin.org [mailto:oplintech-bounces at lists.oplin.org] On Behalf Of Tim Burns
Sent: Monday, September 8, 2014 9:43 AM
To: oplintech at lists.oplin.org
Subject: Re: [OPLINTECH] Selecting a backup solution for my position

In Fred's question - two scenarios are posed.

1. out on vacation - this can be planned for. Training and notes about regular (scheduled and non-scheduled) tasks should be available, with the responsible party identified in the protocol.

2. unscheduled absence- with contact - many things go on hold, or are handled remotely.  For the exception that don't work by these two solutions, see 2x.

2x. unscheduled absence - without contact (some form of termination, quit, die, fired, ... or just a coma ) - so this one is a bit trickier? I suspect that an IT support person would be identified at another library, and contracted to help out, until the position is refilled or you return.

It might be worthwhile to develop something within our realm for just this purpose? Say- Fred gets hit by a bus, and the Auglaize Director needs help reformatting his Google Spreadsheet. It might be handy for him to just call OplinIT-R-us and get the first hour free, and every hour after $100.

Tim
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