[OPLINTECH] Calling all Gurus

[Kevin Jones]

I got the same as Eric and Bob.  I did a simple tracert command on
returns.usps.com and usps.com but both of them never run all the way to
completion.  Wireshark would probably tell you more.  DNS problem?



On Tue, Sep 9, 2014 at 11:40 AM, Bob Neeper <neeperro at oplin.org> wrote:

>  Got the same as Eric did here.
>
> I think the main thing to note is  plugging direct into the OPLIN router
> with your laptop did the same thing.
>
> That seems to make it an external issue.
>
> DNS problem ? USPS intermittent problem?
>
>
>  R. W. (Bob) NeeperCommunity Library <http://sunbury.cool-cat.org>
> 44 Burrer Dr.  Map <http://maps.google.com/maps?q=40.243961,+-82.863007>
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>
>  On 9/9/2014 10:49 AM, Eric Lochtefeld wrote:
>
>  This is what I see:
> But I don't have any suggestions.
> [image: Inline image 1]
>
>  ___
>
>
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> <http://mercerlibrary.org/>Eric Lochtefeld / IT Specialist
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> On Tue, Sep 9, 2014 at 10:33 AM, Mindy Holmes <holmesme at oplin.org> wrote:
>
>>  I am experiencing a unique problem.  There is a particular website that
>> won't load within our library (I will list the URL below).  It is a link to
>> the USPS to print a return label for Alibris.  The link does not work on
>> any PC in our network.  Here is what I have tried:
>>
>>
>>    - Mulitiple Browsers
>>    - Multiple Browser with not add-ons
>>    - Temporarily disabling antivirus software
>>    - Watching the traffic pass through the firewall - no blocks
>>    - Plugging a laptop that the linked worked on from home directly into
>>    our OPLIN router
>>    - Pinging the IP address for the site
>>    - Telnet to the site on port 80 and running - GET / HTTP/1.1 host:
>>    returns.usps.com  (which does respond as it should)
>>
>>
>> The link still will not load.  It just endlessly cycles and eventually
>> times out.   I am sure there is a needle in the haystack I have missed.
>> Any thoughts on what this could be are greatly appreciated.  Here is the
>> ornery URL:
>>
>>
>> https://returns.usps.com/CreateLabel.aspx?MRSID=313600&DisplayType=Customer&ShippingInfoIncluded=No
>>
>> Mindy Holmes
>> Mason Public Library
>>
>>
>>
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>>
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