[OPLINTECH] Calling all Gurus

[Michael Vollmar-Grone]

Had a similar issue recently with not being able to print either a FedEx 
or UPS return label.
No solution found here, just adding to the problem.
mike


On Tue, Sep 9, 2014 at 10:33 AM, Mindy Holmes <holmesme at oplin.org 
<mailto:holmesme at oplin.org>> wrote:
I am experiencing a unique problem.  There is a particular website that 
won't load within our library (I will list the URL below).  It is a link 
to the USPS to print a return label for Alibris.  The link does not work 
on any PC in our network.  Here is what I have tried:

  * Mulitiple Browsers
  * Multiple Browser with not add-ons
  * Temporarily disabling antivirus software
  * Watching the traffic pass through the firewall - no blocks
  * Plugging a laptop that the linked worked on from home directly into
    our OPLIN router
  * Pinging the IP address for the site
  * Telnet to the site on port 80 and running - GET / HTTP/1.1
    host:returns.usps.com <http://returns.usps.com> (which does respond
    as it should)


The link still will not load.  It just endlessly cycles and eventually 
times out.   I am sure there is a needle in the haystack I have missed.  
Any thoughts on what this could be are greatly appreciated.  Here is the 
ornery URL:

https://returns.usps.com/CreateLabel.aspx?MRSID=313600&DisplayType=Customer&ShippingInfoIncluded=No

Mindy Holmes
Mason Public Library


-- 

Michael Vollmar-Grone
Director of Technical Services
Shelby County Libraries
230 East North Street
Sidney, OH 45365
(937) 492-6851 x.119
http://shelbyco.lib.oh.us/
http://www.facebook.com/ShelbyCountyLibraries
vollmami at oplin.org

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