[OPLINTECH] Internet solutions for small branches

[Amy Deuble]

Thank you for all your suggestions! I think we will take the approach of one building at a time since the issues, although they seem similar, are probably caused by different things.

The main problem is opening after several days closed. Computers will not connect to the network until power is cycled on our router and the supplier's modem and sometimes our PCs and printers. Clicking your heels three times may also be in order. It just depends. Then, even if things work fine at first, they may "cut out" after an hour or two and may or may not reconnect.

I think our first step will be to install a UPS at each location. Right now things are plugged in to power strips (yikes! I know). All the buildings are older so cabling may be a bit dated, so that will probably be our next step to check. I also want to check and replace any older switches. We have things coming to the main library through a VPN so that is something else to check with our IT consultants.

I may be back for more ideas in the near future. I really appreciate your help and support. Thank you!

Amy Deuble
Technical Services Manager
Marion Public Library
445 E Church St
Marion OH 43302
740-383-9722
www.marionlibrary.org<http://www.marionlibrary.org/>

[LOGO blue small400]<http://www.marionlibrary.org/>
         [facebook] <https://www.facebook.com/mplohio>      [twitter] <https://twitter.com/MarionPublicLib>

From: Amy Deuble
Sent: Friday, January 16, 2015 8:25 AM
To: oplintech at lists.oplin.org
Subject: Internet solutions for small branches

We have three small branches open two days a week, Monday and Thursday, for a total of 6 hours a week. Each branch has 3 computers, one staff and two public, and a networked printer/copier. Two of the branches are on Time Warner and the other is on CenturyLink. All of the branches are located in small villages in mainly rural locations.

We are having continual problems connecting to the Internet at all our branch locations. It seems we are constantly resetting routers, modems and/or PCs in different combinations trying to get things working. Both Time Warner and CenturyLink has been called numerous times with mixed results.

Does anyone have any suggestions on how to make things more reliable? Would you shut down equipment, including routers and modems, when we are closed? Is there a business wireless solution that might work (although I wonder about cell phone service in some of these locations)? Any other options anyone can think of?

Amy Deuble
Technical Services Manager
Marion Public Library
445 E Church St
Marion OH 43302
740-383-9722
www.marionlibrary.org<http://www.marionlibrary.org/>

[LOGO blue small400]<http://www.marionlibrary.org/>
         [facebook] <https://www.facebook.com/mplohio>      [twitter] <https://twitter.com/MarionPublicLib>

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