[OPLINTECH] Anyone else experiencing an increase in Windows Services crashes?

[Chris Krumnow]

Hi Greg,

Is Ninite Pro only sending recommended and security updates? I've seen this
happen when optional updates aren't applied. I recommend optional updates
be applied on a monthly basis.

-- 
Thanks,
Chris Krumnow
IT Specialist
Defiance Public Library System
Work:419-782-1456
Cell: 419-956-2767
defiancelibrary.org

On Tue, Mar 3, 2015 at 9:37 AM, Greg Ricker <RickerG at wtcpl.org> wrote:

>  Hi all,
>
>
>
> We have seen a drastic increase in the number of windows services shutting
> down or freezing and we are at a loss as to what is causing them.
>
>
>
> It started with our public computers. We would notice that frequently and
> randomly, we would lose LPTOne and PCReservation. Sometimes the computer
> would require booting up 4-5 times before the service would start properly
> and be stable. It wasn’t all the computers, it would happen randomly. We
> initially thought there might be an issue in LPTOne/PCRes so we contacted
> Envisionware. Then we started getting SchoolVue crashes and then
> DeepFreeze’s client began locking up on random computers. Then a short time
> later, we began having issues with staff computers. Now we keep losing
> print spoolers and have to go in and restart that service. It doesn’t
> happen all the time and it’s random machines.
>
>
>
> I’m not even sure where to start looking for a cause. Is this a Windows
> Update that caused this issue or possibly a program we installed/upgraded
> or could this be a virus of some odd type that doesn’t show up on the
> scans? We have been going into Administrative > Services and setting the
> services that crash on a regular basis to restart on first/second and
> subsequent failures. We never had to go into each computer and change these
> settings before.
>
>
>
> Here is a list of the various software we use on our computers:
>
> Symantic Endpoint Protection 12 (Staff/Public PCs)
>
> Deep Freeze (Public PCs)
>
> SchoolVue (Public/Handful of Staff PCs)
>
> PC Reservation (Public PCs)
>
> LPTOne (Public PCs)
>
> Windows 7 w/ SP1
>
> LogMein (Public/Staff PCs)
> Express Metrics (Public/Staff PCs)
>
> Updating computers with Ninite Pro in the mornings (Staff/Public PCs) – No
> client or anything like that, it gets pushed out from a console via active
> directory.
>
>
>
> I guess I’m just hoping maybe someone else has had this issue and
> successfully resolved their issue or point me to some log files that would
> be helpful. Maybe someone remembers reading something about one of these
> programs we use causing this kind of issue that might lead to a resolution.
>
>
>
> Thanks in advance for any tips/hints/experience anyone shares.
>
>
>
> -----
>
> *Greg Ricker*
>
> *Warren-Trumbull County Public Library*
>
> Assistant Department Manager, Information Technology
>
> 444 Mahoning Ave. NW  Warren, Ohio 44483
>
> rickerg at wtcpl.org | http://www.wtcpl.org/
>
> 330.399.8807 x144
>
>
>
> [image: email_signature]
>
>
>
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>
>


-- 
Thanks,
Chris Krumnow
IT Specialist
Defiance Public Library System
Work:419-782-1456
Cell: 419-956-2767
defiancelibrary.org
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