[OPLINTECH] Patron Privacy

[Nick Tepe]

Our computers as well as the computers at my previous library are all set to reboot between sessions. There was a period at my previous library where we had excessive boot times due to network problems and we had some patron complaints, but as long as there’s a normal boot time I’ve never had anyone complain. Ensuring that there’s no personal information on the computer is way more important both from the patron point of view as well as from a librarianship/intellectual freedom point of view than a few minutes’ wait for a computer to be ready, IMHO.

Nick


C. Nicholas Tepe
Director
Chillicothe and Ross County Public Library
140 S Paint St
Box 185
Chillicothe, OH  45601
(740) 702-4162  fax (740) 702-4153
ntepe at crcpl.org<mailto:ntepe at crcpl.org>

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From: Kevin Jones [mailto:kjones at coshoctonlibrary.org]
Sent: Friday, January 08, 2016 12:17 PM
To: oplintech
Subject: [OPLINTECH] Patron Privacy

What do other libraries have in place to ensure patron privacy between Internet sessions?  We have the browsers set to not remember passwords and to delete history on exit.  We have DeepFreeze installed, but we are not rebooting the computers between sessions.  I know that rebooting the computers between sessions would clear out everything.  I have heard that some libraries are rebooting computers after each session.  During our busy times, waiting patrons would have to wait even longer.  How do you handle patrons that sit down while the computer is rebooting?  I know that we would have some impatient patrons.

Any ideas would be appreciated.

Kevin Jones
Network Admin
Coshocton Public Library
655 Main Street
Coshocton, OH 43812
Phone:  740-622-0956
Fax:  740-622-4331
coshoctonlibrary.org<http://coshoctonlibrary.org>
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