[OPLINTECH] DeepFreeze not deleting temp files?

[welchly at herrickliboh.org]

Hello colleagues,
 
We installed Faronics DeepFreeze a couple of years ago on our public
computers, with the idea that people could then install any software they
needed and it would be wiped at the next reboot. We also expected it to wipe
out temp files, in conjunction with the CASSIE software we use for patron
printing and time management. 
 
We are finding that this is not the case. Temp files just grow and grow and
aren't deleted unless we thaw the machine and manually run a cleanup
program. We only have 6 public computers, but running the process once a
month or so has turned into a huge time sink.
 
Have any of you noticed this issue? Is it perhaps a case of improper
configuration, or did we misunderstand the purpose and scope of DeepFreeze?
We are running it on Windows 7 stations.
 
Any suggestions welcome; we have a new IT consultant and it would be good to
have some idea of which way to point him, since he didn't configure our
system.
 
Thanks,
 
Lynne Welch - Herrick Memorial Library
101 Willard Mem. Sq. - Wellington OH 44090
440-647-2120   <welchly at herrickliboh.org>
 
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