[OPLINTECH] EXTERNAL: Re: PDF software on public computers

[Ruchie Rice]

We use the free version of  PDF-Xchange Editor for staff and public. It has some features which will only work in the paid version but it works well and does everything we need. Also have no problems printing from it.

Thank you.

Ruchie Rice
IT Coordinator
Fairfield County District Library
www.fcdlibrary.org<http://www.fcdlibrary.org>
740-653 2745

From: OPLINTECH <oplintech-bounces at lists.oplin.org> On Behalf Of Chad Neeper via OPLINTECH
Sent: Tuesday, September 28, 2021 7:12 PM
To: OPLINTECH <oplintech at lists.oplin.org>
Subject: EXTERNAL: Re: [OPLINTECH] PDF software on public computers

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Over the years, I always end up with Adobe Reader on staff and patron computers. It's what just about every program, organization, instruction guide, and user expects. It's also been my experience that some pdf documents (IRS forms!) DO sometimes have problems with alternative readers, although that may be a bit less common these days save for some more obscure and less-used pdf document features that may or may not be implemented correctly in whatever non-Adobe Reader. Built-in browser pdf readers seem to be less robust for sure. Ultimately, as a rule, Adobe Reader goes on every patron and staff computer. It is what it is.

Chad


______________________________
My personal listserv policy:
I may not respond off-list to topical replies sent only/directly to me.
Libraries have a wonderfully amazing reputation for openness and sharing, a concept I support and encourage. Your thoughts are useful and valuable. I beg you to share them publicly so that other libraries can benefit from them too and perhaps participate in an open conversation...which can't occur off-list.

Chad Neeper
Senior Systems Engineer

Level 9 Networks
740-548-8070 (voice)
866-214-6607 (fax)

Full IT/Computer consulting services -- Specialized in public libraries


On Tue, Sep 28, 2021 at 4:00 PM Phil Shirley via OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:

What software do you use to open PDFs on public computers? We just use the free Adobe software. The problem we have is that sometimes a PDF will have multiple layers and take a very long time to print; when that happens, if the patron comes to a staff member, then we can tell them how to flatten the PDF first, but it would be nice if it just printed quickly in the first place. I haven't found a way in this software to automatically flatten before printing.

At some point we had the web browsers set up to open PDFs in the browser but there was some problem, probably with printing (you can't use the browser's print function I don't think), some reason that we had to tell patrons to save the PDF and then open it in the Adobe software.

I worry that anything but the Adobe software might not support everything that patrons need to do with a PDF, like maybe fill out a form before printing, though I know there are alternative PDF readers out there.

Phil

Phil Shirley
IT Manager
Cuyahoga Falls Library
p. 330.928.2117 x109 e. pshirley at cuyahogafallslibrary.org<mailto:pshirley at cuyahogafallslibrary.org>
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