[OPLINTECH] Trouble with DeepFreeze

[April Eaton]

We've also had problems with computers freezing and reports of not being able to turn them off at the end of the night. Usually, we hold down the power button to turn it off, then it turns back on fine. It's very frustrating b/c it makes our equipment appear old and not well maintained. A few computers did this frequently and we reimaged them thinking it was the recently reimaged computers causes the problem instead of Deep Freeze. I'm actually pretty happy to hear this isn't just happening to us. We've had an ongoing issue w/ our public computers coming up to the sign on screen, then after logging on, the screen goes black for several minutes, then eventually the desktop loads. I assume it's also related to deepfreeze, but I haven't been able to find any way to resolve the issue.


April Eaton
Portage County District Library
Information Services Manager
330 527 5082 x 213
aeaton at portagelibrary.org<mailto:aeaton at portagelibrary.org>


________________________________
From: OPLINTECH <oplintech-bounces at lists.oplin.org> on behalf of Mindy Holmes via OPLINTECH <oplintech at lists.oplin.org>
Sent: Monday, September 26, 2022 10:34 AM
To: oplintech at lists.oplin.org <oplintech at lists.oplin.org>
Subject: [OPLINTECH] Trouble with DeepFreeze


Has anyone else experienced the sporadic lockup of pcs using DeepFreeze?  The machines will just randomly lockup while patrons are using them and must be rebooted each time.  If you have experienced this and you have found a comparable replacement that you would recommend from experience using it, that would be greatly appreciated.  Running our public machines in a “thawed” state to avoid the issue is not an option for us.



Thanks,

Mindy Holmes

Mason Public Library (OH)
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