[OPLINTECH] Envisionware Cloud Nine Feedback

[Fred Miller Jr]

     We have been using Princh as a Mobile printing solution here at the main library @ Auglaize County Libraries for some time now. I would second everything Chad has stated in his email. We have had a few issues with patrons printing through their phones to the QR code that we were given, but those problems are almost always internal issues on our end and an end user problem. There have only been maybe a few times where the connection went offline and we had to wait for the connection to come back up. 

    Customer service is and has always been top notch with them getting back to us right away even after their business hours (Since it's a Danish Company). The GUI dashboard is even very user friendly for a non-technical staff to be able to comprehend and maneuver through. I would highly recommend the company to use as a mobile printing solution at their library since that is what the software was built and developed to do. 

Thanks,

Auglaize County Libraries IT Service Manager
Fred Miller Jr.
T: 419-738-1215 | E: fmiller at auglaizelibraries.org

-----Original Message-----
From: OPLINTECH <oplintech-bounces at lists.oplin.org> On Behalf Of Hamman, Jeremy via OPLINTECH
Sent: Thursday, October 19, 2023 8:28 AM
To: oplintech at lists.oplin.org
Subject: [OPLINTECH] Envisionware Cloud Nine Feedback

Good morning,

Anyone out there using Envisionware Cloud Nine as a replacement of onsite PC Reservation?  How has the journey been?

We are also beta testing Princh as a potential replacement for LPT1 and mobile print if anyone has any production experience as well and how do you use it?

Thanks,

Jeremy Hamman
Systems Manager
Greene County Public Library
76 E Market St
Xenia, OH 45385
(937) 736-7066




_______________________________________________
OPLINTECH mailing list
OPLINTECH at lists.oplin.org
https://lists.oplin.org/mailman/listinfo/oplintech

****** Are ALL of your library's staff signed up for OPLINUPDATES? They should be!: https://lists.oplin.org/mailman/listinfo/oplinupdates******