[Seo-circ] Monthly Maintenance Reminder
pclark at library.ohio.gov
pclark at library.ohio.gov
Mon Oct 3 08:44:49 EDT 2022
***Below is a copy of an e-mail that is sent to the circulation and location manager contacts at each library monthly. SEO staff will be sending this e-mail quarterly to directors as a reminder of these tasks.***
Required Monthly Maintenance Reports
The following are maintenance reports that must be ran monthly. Please begin running them today.
Please check your shelves and other appropriate areas for items listed on each of these reports. Check in any items found.
MISSING
* Instructions<https://support.servingeveryohioan.org/en/support/solutions/articles/69000395698-missing-maintenance-report>
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3D18E5EC9711E5EF7011730080EF45946D%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0qDfGP%2F4ag8gpB3e41WsOSWVfu6z%2F8EhZ6UnwxxW34o%3D&reserved=0> (MISSING REPORT)
Missing items will be removed from the system after 4 months.
MENDING
* Instructions<https://support.servingeveryohioan.org/en/support/solutions/articles/69000419316-mending-maintenance-report>
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3DA16CEE5011E5EF8B00000080EFE5C1EB%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=PA125Z5QH0b6VRVpD0%2FjVTSt2CvDtMeStNKiIXBZX%2BE%3D&reserved=0> (MENDING REPORT)
Mending items will be removed from the system after 12 months.
DISPLAY
* Instructions<https://support.servingeveryohioan.org/en/support/solutions/articles/69000519760-display-maintenance-report>
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3D060377AC11E66BA7DE030080EFA54336%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=KRDh1UKfjWCrb0bFJHKq2wsBgz0WjkxwKJRYRbWFRIE%3D&reserved=0> (DISPLAY REPORT by Checkout Library)
Items belonging to other libraries can be on display for one loan period of 28 days with no renewals.
If you are unable to find a display item and the item belongs to your library, check the item out to your MISSING user. If the item belongs to another library, please contact that library to work out arrangements.
DAMAGED **NEW**
* Instructions<https://support.servingeveryohioan.org/support/solutions/articles/69000800464-damaged-maintenance-report>
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3D4D1133DA11E789B200000080EFA55461%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EEGIH9bvR9BmCwR51lwuoUOc86hgE77Qnd9BUMQqLrU%3D&reserved=0>
Damaged items will be removed from the system after 12 months
LOST-ASSUM & LOST-CLAIM:
* Instructions<https://support.servingeveryohioan.org/en/support/solutions/articles/69000520096-assumed-claimed-lost-maintenance-reports>
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3D73AEB1D011E88D025C0A0080EF75B979%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ADw8SdSY4bqTgy1j9tv8igwaJWWduk4BtcpSybT29Q8%3D&reserved=0> (LOST ITEM REPORT)
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3D73AEB1D011E88D025C0A0080EF75B979%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ADw8SdSY4bqTgy1j9tv8igwaJWWduk4BtcpSybT29Q8%3D&reserved=0> (LOST ITEM REPORT - PREVIOUS MONTH)
Unique Management Collection Services Libraries: SEO does not recommend deleting LOST-ASSUM & LOST-CLAIM items or checking items out to your DISCARD user.
Recommended Monthly Maintenance Report
USER HOLDS TO EXPIRE SOON:
* Instructions<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fseoservicecenter.freshdesk.com%2Fa%2Fsolutions%2Farticles%2F69000549260&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=YrSgnk%2ByNwDSZtSVxXAR8zifITNiu98Yv2Z%2BUK7wV6o%3D&reserved=0>
* WorkFlows Report: SEO can create a WorkFlows report that will list your patrons holds that will expire soon. It can be delivered to a login of your choice (CIRC, TECH or MANAGER). Please open a support ticket<http://support.servingeveryohioan.org/> if you want this report delivered.
* BlueCloud Analytics<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fna1-microstrategy.bc.sirsidynix.net%2Fbcanalytics2%2Fasp%2FMain.aspx%3Fevt%3D4001%26src%3DMain.aspx.4001%26visMode%3D0%26reportViewMode%3D1%26reportID%3D93873F4A11E600D200000080EF651C8B%26Server%3DNOAM-BCA-MS-INTEL-3-2%26Project%3DBCA%2520OHIO%26Port%3D0%26share%3D1&data=05%7C01%7Cpclark%40library.ohio.gov%7Cc3a60c3d7e004b9b4c8208da73bf6f46%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637949563293149170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0%2Bm9QhTbWaPAvZpW2rf8Z%2FBhW8xtqZqwPpR61xtNHEM%3D&reserved=0> (HOLDS THAT WILL EXPIRE AT MY LIBRARY IN THE NEXT 30 DAYS)
If you need assistance with any of these maintenance reports, please contact the SEO at 1-877-552-4262 or by opening a support ticket at http://support.servingeveryohioan.org.
Thank you for your cooperation,
The SEO Symphony WorkFlows Team
[cid:image001.png at 01D8BDDA.4F323400]
Paula Clark
Library Information Services
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeveryohioan.org<http://support.servingeveryohioan.org/>
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