From JMiley at library.ohio.gov Tue May 26 14:04:41 2026 From: JMiley at library.ohio.gov (JMiley at library.ohio.gov) Date: Tue, 26 May 2026 18:04:41 +0000 Subject: [Seo-circ] Best Practices & Format Exception Guidelines Message-ID: Greetings, As discussed during the Directors Meeting, the SEO Team has developed several Best Practices documents to outline guidelines and procedures for key workflows. The following Best Practices are now available: * Claims Returned Best Practices : SEO Service Center * Damaged Item Best Practices : SEO Service Center * Missing Items Best Practices : SEO Service Center * Onshelf List Best Practices : SEO Service Center * Patron Account Best Practices : SEO Service Center * Routine Maintenance Best Practices : SEO Service Center Additionally, the advisory committee formed a task force to identify format exceptions to the Principles of Cooperation statement, "Libraries will share any circulating resource with all member SEO libraries." You can review the approved list of format exceptions at: Circulation & Resource Sharing Format Exceptions : SEO Service Center. Please note that these documents do not introduce any new procedure or changes. Their purpose is to provide clear guidance for staff in areas where formal documentation was previously limited. Best, [cid:image001.png at 01DCED18.9863AF20] Jay Miley Customer Service & Library System Manager SEO Service Center State Library of Ohio 40780 Marietta Rd Caldwell, OH 43724 Tel: 877-552-4262 jmiley at library.ohio.gov servingeveryohioan.org -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 20266 bytes Desc: image001.png URL: