[SEO-Members] Upcoming Ryan Dowd webinar.... Burnout and Stress (Updated): Strategies in case 2021 is as bad as 2020

[marshams at library.ohio.gov]

Please excuse multiple postings...

The State Library of Ohio is pleased to announce that The Librarian's Guide to Homelessness<https://library.ohio.gov/services-for-libraries/training-and-professional-development/> core training purchased by the State Library in 2019 was recently renewed for another year (access through August 2021). The subscription includes access to live and recorded webinars. Subsequent archived webinars are available as separate modules in Niche Academy.  The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff.  The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe.

To access the training, go to the State Library of Ohio's Training and Professional Development page<https://library.ohio.gov/services-for-libraries/training-and-professional-development/> and click the homelessness training link.  Once in Niche Academy, you will be prompted to create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.

Upcoming Webinar
Burnout and Stress (Updated): Strategies in case 2021 is as bad as 2020

Some of the issues covered:
*         How burnout changes the brain (some parts shrink and other parts grow!)
*         The six areas that influence burnout
*         What you and your team can do to prevent burnout

When: December 10 at 2pm EST

Length: 1 Hour

Pre-Registration Required: https://us02web.zoom.us/webinar/register/3015832712254/WN_BnzheJU_TDGPGqk7eE0DIg

Anyone who misses a live event can watch it (with close captioning) on Niche Academy a few days later.

If you have trouble accessing the upcoming webinar, email Evan Struble at the State Library of Ohio at estruble at library.ohio.gov<mailto:estruble at library.ohio.gov>.

A former director of a Chicago homeless shelter, Ryan Dowd is the author of The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone.  He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect.  He also provides training to police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

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Marsha McDevitt-Stredney, Ph.D.
Public Information Officer
Director, Marketing & Communications
State Library of Ohio
274 E. 1st Avenue
Columbus, OH 43201
Tel: 614-644-6875
library.ohio.gov<http://library.ohio.gov/>

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