[SEO-Updates] Shipping Exceptions Update

Tue Jun 30 13:38:35 EDT 2020

Hello all,

  1.  Shipping update:

  *   Beginning July 1, 2020, materials for Byesville Branch Library (GCB) should be shipped to the Crossroads Branch Library (GCT). Please destroy any labels for GCB.
  *   Delivery documentation has been updated to reflect this change. The documents can be downloaded at: https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=295

  1.  Symphony Receipt Printer updated:

The Agency files for the Symphony Receipt Printer include this change.  These files are available on our Support Site at the following link:

*         Symphony Receipt Printer Files<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsupport.servingeveryohioan.org%2Findex.php%3Fpid%3Dknowledgebase%26cmd%3Dviewentclient%26id%3D259&data=02%7C01%7Cjstewart%40library.ohio.gov%7Ce2999bd4acd5416331e408d7314f8257%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637032089870437441&sdata=M2Fa9qcIH56oH5Tv0VgDI04a9psuq4ykK2xtAVzbJI0%3D&reserved=0>

Manual Agency File Update Method
To update your agencies.xml file; simply overwrite your current file with your desired preference of "with library name" or "without library name".  The path by default is C:\Program Files\Symphony Receipt Printer unless of course, you have the agencies.xml file located in a shared file server location.

Automated Agency File Update Method - optional and preferred
SEO also hosts these files on our web server and we keep them up to date as routes change.  This method ensures you have the current agency file gives you one less thing to worry about.  Here are the paths for these two files if you want to use this hosted method:
Agency File With Library Name
http://servingeveryohioan.org/files/agency-with-name/agencies.xml<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fservingeveryohioan.org%2Ffiles%2Fagency-with-name%2Fagencies.xml&data=02%7C01%7Cjstewart%40library.ohio.gov%7Ce2999bd4acd5416331e408d7314f8257%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637032089870447430&sdata=gKseHAjTcXoeaoNlp4%2BQCacSYFJlo8dbSfNIuuRCk0E%3D&reserved=0>

Agency File Without Library Name
http://servingeveryohioan.org/files/agency-without-name/agencies.xml<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fservingeveryohioan.org%2Ffiles%2Fagency-without-name%2Fagencies.xml&data=02%7C01%7Cjstewart%40library.ohio.gov%7Ce2999bd4acd5416331e408d7314f8257%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637032089870447430&sdata=beEscw7p2s0Zbjon0JyXTqdlmh%2Bv6rlcNtG4TW7t2sc%3D&reserved=0>

This URL/path would simply be copy/pasted into the Agencies File: path of the Settings Utility as shown below:
[cid:image001.png at 01D64EE3.922A0B60]

Save this configuration and then right-click on the Symphony Receipt Printer icon in the system tray and reload the configuration.

Please open a support ticket<http://support.servingeveryohioan.org/> if you encounter any issues with getting your Agencies file updated/reloaded.

[cid:image002.jpg at 01D64EE3.922A0B60]
Mr. Jamie Price
Library Assistant/Delivery Services Coordinator/Facilities
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeveryohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<../../../../../marshams/Documents/Logo-2013/Logo-Branding/Final/Word%20Templates/servingeveryohioan.org>
library.ohio.gov<../../../../../marshams/Documents/Logo-2013/Logo-Branding/Final/Word%20Templates/library.ohio.gov>
[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image006.png at 01D64EE3.922A0B60] <http://pinterest.com/SEOLibraryCtr/>   [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
[jamieprice2]

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