[SEO-Updates] Symphony Upgrade Complete - End of Day Summary
mpost at library.ohio.gov
mpost at library.ohio.gov
Mon Apr 12 16:58:51 EDT 2021
Good Afternoon SEO Members,
Overall, the Symphony upgrade was a huge success!
Thanks to everyone who reported odd behavior, issues, and their success stories.
Summary of upgrade events from today that have been resolved:
* Email Checkout Receipts buttons disappeared
* HotKey program stopped working
* Custom labels reverted back (e.g. User Cat1, Cat2, etc...)
* Manage Hold Shelf properties have been updated
If you are still encountering any of these issues, please log off of WorkFlows and back on.
Please continue to report any further issues regarding the upgrade.
Best regards,
Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>
[end]
[cid:image001.jpg at 01D72FBA.6666E1C0]
[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765> [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr> [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/> [cid:image009.png at 01D72FBD.1ABF7B80] <http://pinterest.com/SEOLibraryCtr/> [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
[cid:image013.jpg at 01D72FBD.1ABF7B80]
From: Postlethwait, Michael <mpost at library.ohio.gov>
Sent: Monday, April 12, 2021 10:30 AM
To: Postlethwait, Michael <mpost at library.ohio.gov>; seo-updates at lists.oplin.org
Subject: RE: Symphony Upgrade Complete - HotKey Update
Good Morning all.
We've had a few reports of the HotKey program not working after the upgrade. We have found that restarting WorkFlows and logging back in should resolve the HotKey issue.
We appreciate everyone's patience and cooperation during this upgrade.
Best regards,
Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>
[end]
[cid:image001.jpg at 01D72FBA.6666E1C0]
[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765> [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr> [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/> [cid:image017.png at 01D72FBA.6666E1C0] <http://pinterest.com/SEOLibraryCtr/> [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
[cid:image019.jpg at 01D72FBA.6666E1C0]
From: SEO-Updates <seo-updates-bounces at lists.oplin.org<mailto:seo-updates-bounces at lists.oplin.org>> On Behalf Of mpost at library.ohio.gov<mailto:mpost at library.ohio.gov>
Sent: Monday, April 12, 2021 8:45 AM
To: seo-updates at lists.oplin.org<mailto:seo-updates at lists.oplin.org>
Subject: [SEO-Updates] Symphony Upgrade Complete
Good Morning SEO Members,
The upgrade has completed successfully. If you've already upgrade over the weekend, you can now login to WorkFlows.
If you have not upgraded yet, please follow the upgrade procedure detailed in the following solution article:
https://support.servingeveryohioan.org/support/solutions/articles/69000301272-symphony-workflows-3-7-1-upgrade-option-2
Please Note: As a result of the upgrade, the Manage Hold Shelf wizard is showing active holds and unsorted. SEO staff will be updating these properties to the values prior to the upgrade.
Please let us know if you encounter any post-upgrade issue by creating a ticket or calling SEO.
Best regards,
Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899368678%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hvgugXA%2F9YNm9hA1CVGX21Le1zkKceheNMKKITH0atI%3D&reserved=0>
[end]
[cid:image001.jpg at 01D72FBA.6666E1C0]
[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899378636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p22N44AmeMM8HGSOb41RilYl29sTUVK%2BKnW5esBiI6c%3D&reserved=0> [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899378636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BHhdNnt3E5e%2FjUNOqPUCLZNjBnaPaHXyFJ6CqQP0st0%3D&reserved=0> [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899388593%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=I3Vi%2BRcfi2gDYY6U0kEnkiVkkse1eop3IdBNUMMlWKM%3D&reserved=0> [cid:image017.png at 01D72FBA.6666E1C0] <https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899388593%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BXGsaiYBsuGc7e7Dz7%2FWl2oTY0spFCTQE3YoMaCFLko%3D&reserved=0> [YouTube Videos] <https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899398548%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gQ3kFJxdiO%2FyEqnbMp%2BFbqGzU0Y95P2M2gEAO%2FEaPWw%3D&reserved=0>
Share Your Story<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899398548%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EgIXRcy%2BGDk%2B2Pl%2B5rrZ9m7lfflbfDuzKxmXXYxHr64%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
[cid:image019.jpg at 01D72FBA.6666E1C0]
CAUTION: This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to csc at ohio.gov <mailto:csc at ohio.gov> or click the Phish Alert Button if available.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 9712 bytes
Desc: image001.jpg
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image014.png
Type: image/png
Size: 1613 bytes
Desc: image014.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image015.png
Type: image/png
Size: 1720 bytes
Desc: image015.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image016.jpg
Type: image/jpeg
Size: 905 bytes
Desc: image016.jpg
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image017.png
Type: image/png
Size: 1806 bytes
Desc: image017.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image018.png
Type: image/png
Size: 2055 bytes
Desc: image018.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image019.jpg
Type: image/jpeg
Size: 4431 bytes
Desc: image019.jpg
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 1613 bytes
Desc: image003.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 1720 bytes
Desc: image005.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image007.jpg
Type: image/jpeg
Size: 905 bytes
Desc: image007.jpg
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0003.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image009.png
Type: image/png
Size: 1806 bytes
Desc: image009.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image011.png
Type: image/png
Size: 2055 bytes
Desc: image011.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image013.jpg
Type: image/jpeg
Size: 4431 bytes
Desc: image013.jpg
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20210412/dac83337/attachment-0004.jpg>
More information about the SEO-Updates
mailing list