[SEO-Updates] WorkFlows Indexing, Hat Wrapper, Item Group Editor Issues

[mpost at library.ohio.gov]

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Greetings SEO Members,

After several days with NO issues, we are now experiencing an indexing problem in Symphony WorkFlows where certain (newer) titles cannot be accessed, checked out, and/or searched.  You may experience issues with Item Group Editor if editing newer titles.  You may receive such errors as


  *   Hat wrapper error
  *   Heading keys need to be indexed first

SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles.  We will notify everyone via the listserv once the problem has been corrected.  If you are unable to find titles via a title search, you should be able to search using the title control number.

Regards,


Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

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