[SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors - TUESDAY UPDATE

mpost at library.ohio.gov mpost at library.ohio.gov
Tue Jun 8 08:38:28 EDT 2021


Good Morning SEO Members,

We are experiencing the same indexing issue as yesterday with locked records as the core indexing process did not complete successfully.  As a result, BLUEcloud Analytic data may also be inaccurate and not up to date.

We are in communication with SirsiDynix and will update everyone via the listserv once this have been resolved.

Thanks to everyone who has alerted us of errors and problems.

Best regards,


Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

[end]
[cid:image001.jpg at 01D75C3F.3F3A7650]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image009.png at 01CFFE98.4EA84B50] <http://pinterest.com/SEOLibraryCtr/>   [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
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From: SEO-Updates [mailto:seo-updates-bounces at lists.oplin.org] On Behalf Of mpost at library.ohio.gov<mailto:mpost at library.ohio.gov>
Sent: Monday, June 7, 2021 4:40 PM
To: seo-updates at lists.oplin.org<mailto:seo-updates at lists.oplin.org>
Subject: [SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors - UPDATE

Good Afternoon SEO Members,

The re-indexing of our items has been completed.  Please let us know if you encounter have any problems with titles that cannot be accessed, checked out, and/or searched.

Thanks for your cooperation.

Best regards,
SEO Team

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129441809%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=bJ8cAKaGQjC51mz764WL1aQUwD1yANpVFYDfveguHxY%3D&reserved=0>

[end]
[cid:image001.jpg at 01D75C3F.3F3A7650]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129451765%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=%2F3b6sRvCOViSUBT79TmcnpvpTXjbfjgAtUM1lSAD5u4%3D&reserved=0>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129451765%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=jqn4ErFS%2FAyqSxZihaGqCwppbdR1dNH7nylzcxt8D2k%3D&reserved=0>   [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129461724%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=IFB%2FhlLRYhYc6cV1Ciue8ozDbkhxJdUdrHCYCzLWTcM%3D&reserved=0>   [cid:image009.png at 01CFFE98.4EA84B50] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129461724%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=U1bSbVNtC7KHfM8LRyrhsgaSl9zgtfCF6TtQAi6eBVE%3D&reserved=0>   [YouTube Videos] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129461724%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=OzDZvGOHUPBo9d1jC%2FFtrqeScSx%2BGlZ8Va1YKt4RpF8%3D&reserved=0>
Share Your Story<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129471678%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=niFjKKVQ5Ce%2FDorzY7iVLd9gQegwWyaZe4%2BMs2NmA7M%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
[cid:image007.jpg at 01D75C3F.3F3A7650]

From: Postlethwait, Michael
Sent: Monday, June 7, 2021 10:25 AM
To: seo-updates at lists.oplin.org<mailto:seo-updates at lists.oplin.org>
Subject: WorkFlows Indexing, Hat Wrapper, Record Locked Errors

[cid:image002.jpg at 01D48731.708A0DF0]

Greetings SEO Members,

We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as


  *   Hat wrapper error
  *   Heading keys need to be indexed first
  *   Bibliographic record is locked for text update

SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles.  We will notify everyone via the listserv once the problem has been corrected.

Regards,


Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129471678%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=uweJjlv7m7Po5KSE%2BMsm8Darm%2B%2BQhV6W8qjmPGJB59I%3D&reserved=0>

[end]
[cid:image001.jpg at 01D75C3F.3F3A7650]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129481634%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=At2%2FzmvlU5%2F7Tcdu%2FW0MJgF6rLU0CnNGaajX3QlP4tk%3D&reserved=0>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129481634%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=7N2EJlQeWFQ4EfdUG8QHNgWOhaosC0NzMjWWx4OywM0%3D&reserved=0>   [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129481634%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=Sm8b4UG9EqywcZ4VXbdCqK2twpcZgP%2FWWjItgVmYXsk%3D&reserved=0>   [cid:image009.png at 01CFFE98.4EA84B50] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129491591%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=d2if26paNbgKaeceIDDN7gRpddX8iX3l8hkDZT8%2FOfY%3D&reserved=0>   [YouTube Videos] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129491591%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=6YzICILkSnrpEq6buf4igzlr8Oe%2F9h5BYb7piw59vVQ%3D&reserved=0>
Share Your Story<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7C077950de9f1e496a4c2308d92a765bfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637587510129501550%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=HZpoW4xxYRsaGW3KD%2BX5%2BpCJ1oR%2BUbktQW05bTnbllQ%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
[cid:image007.jpg at 01D75C3F.3F3A7650]





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