[SEO-Updates] Enterprise Intermittent Searching Issues - RESOLVED
mpost at library.ohio.gov
mpost at library.ohio.gov
Tue Sep 21 14:14:11 EDT 2021
Greetings SEO Members,
SirsiDynix was quickly able to identify the issue as it was a memory allocation problem for our Enterprise instance. Enterprise has been restarted and more memory will be allocated to limit these types of issues.
Thanks again to everyone who reported this issue.
Regards,
Your SEO Team
Michael Postlethwait
Application and Integrations Specialist
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>
[end]
[cid:image001.jpg at 01D7AEF2.EA37E7D0]
[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765> [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr> [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/> [cid:image009.png at 01CFFE98.4EA84B50] <http://pinterest.com/SEOLibraryCtr/> [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
[cid:image008.jpg at 01D7AEF2.EA37E7D0]
From: SEO-Updates <seo-updates-bounces at lists.oplin.org> On Behalf Of mpost at library.ohio.gov
Sent: Tuesday, September 21, 2021 1:51 PM
To: seo-updates at lists.oplin.org
Subject: [SEO-Updates] Enterprise Intermittent Searching Issues
[cid:image002.jpg at 01D48731.708A0DF0]
Greetings SEO Members,
We are aware of an issue in Enterprise that is causing intermittent searching problems. When performing a search, Enterprise may return zero results and then 10 minutes later, it will work as normal.
SirsiDynix is aware of the issue and currently investigating the root cause and resolution.
Regards,
Your SEO Team
Michael Postlethwait
Application and Integrations Specialist
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663375944%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YoU%2FcCOsALidmbL4Tb5piPNcNcwqYVPqlCYITJx32Ds%3D&reserved=0>
[end]
[cid:image001.jpg at 01D7AEF2.EA37E7D0]
[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663385889%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YWtWQ9sfsrbkPtG96RhHy7BbDCDJW%2FsCU8HOR9FFn9A%3D&reserved=0> [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663385889%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=k%2F8wN220q54Xhwb6gNjcOFIBpLnOLWt5VLf8MWXXaVg%3D&reserved=0> [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663395852%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Bp07c1hsPD3jEvNgf6n%2FBn%2B2hqjw9vobiCHTW5I24ww%3D&reserved=0> [cid:image009.png at 01CFFE98.4EA84B50] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663395852%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o8HqurfVbyrnGWXZTNpzU5X%2BNtfiYM9OvQoVbPG8Nvg%3D&reserved=0> [YouTube Videos] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663395852%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dHtH6kRf0xczqVB0Ct9L9ibxu%2BdCcNuQSQwCtbX%2FOTA%3D&reserved=0>
Share Your Story<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7Cec571b4955b64a8bf81e08d97d28610f%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637678434663405803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EHSLZMTrcyV6XSiJ9JSJM27NA0vQ0cP8LzCvTP8Mwdo%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
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