[SEO-Updates] UPDATE: WorkFlows Indexing, Hat Wrapper, Record Locked Errors

[JMiley at library.ohio.gov]

The indexing issue has been resolved and searches should return accurate results and record locks corrected.

However, due to longer than normal indexing time last night, the BlueCloud Analytics transform did not complete. SirsiDynix will be starting the transform this morning, and BCA will have up-to-date data later today. Any scheduled reports will be resent with new data.

Have a great weekend,


[cid:image001.png at 01D866A3.A77D0380]
Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org



From: SEO-Updates <seo-updates-bounces at lists.oplin.org> On Behalf Of JMiley at library.ohio.gov
Sent: Thursday, May 12, 2022 8:34 AM
To: seo-updates at lists.oplin.org
Subject: [SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors

[cid:image002.jpg at 01D866A2.ECF64FD0]

Greetings SEO Members,

We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed and/or searched.  You may receive such errors as


  *   Hat wrapper error
  *   Heading keys need to be indexed first
  *   Bibliographic record is locked for text update
  *   Inaccurate item group editor results

SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles.  We will notify everyone via the listserv once the problem has been corrected.

Best,



[SEO Service Center Logo]
Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org





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