[SEO-Updates] New! User Lost Card Wizard in WorkFlows

[JMiley at library.ohio.gov]

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Greetings!

The SEO Team is pleased to announce that beginning Thursday, February 20, the User Lost Card wizard will be available in WorkFlows. This wizard provides a streamlined method to replace a lost or damaged library card.

The following document has been updated on the Support Site:
Replacing a User's Card : SEO Service Center<https://support.servingeveryohioan.org/support/solutions/articles/69000197507-replacing-a-user-s-card>

The following video has been added to NicheAcademy:
SEO Two Minute Tutorial - User Lost Card Wizard<https://my.nicheacademy.com/seo/course/81672?categoryId=26376>

Additionally, on Wednesday, February 19 at 11 am, the SEO Support Team will hold open office hours and discuss the SMS move, the User Lost Card wizard, and the recent update to the SEO Support Site. As always, the team will be available to answer any questions you may have about WorkFlows, BLUEcloud Analytics, and Delivery.

Microsoft Teams
SEO Open Office Hour<https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzBhZWFhYzgtMmNhMS00MDg1LWIwODktMWRkMWEwMDdiZDk3%40thread.v2/0?context=%7b%22Tid%22%3a%2250f8fcc4-94d8-4f07-84eb-36ed57c7c8a2%22%2c%22Oid%22%3a%22cd941aef-17e7-4e1c-8ea4-8de53274beab%22%7d>
Meeting ID: 274 615 362 877
Passcode: gz6zx7aa

Cheers,

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Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Rd
Caldwell, OH 43724
Tel: 877-552-4262
jmiley at library.ohio.gov<mailto:jmiley at library.ohio.gov>
servingeveryohioan.org<http://servingeveryohioan.org/>

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