From mpost at library.ohio.gov  Wed May  6 15:42:18 2026
From: mpost at library.ohio.gov (mpost at library.ohio.gov)
Date: Wed, 6 May 2026 19:42:18 +0000
Subject: [SEO-Updates] SEO Important Announcement: Scheduled SirsiDynix
 Network Maintenance - Friday, May 8th
Message-ID: <SJ0PR09MB9953455C85E12DA1AB740B5D8F3F2@SJ0PR09MB9953.namprd09.prod.outlook.com>

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Dear SEO Members,

SirsiDynix has announced a scheduled network maintenance window for Friday, May 8th, starting at 1:00 AM. This work is part of their strategic migration to the Microsoft Azure cloud platform.  This window was selected to ensure there is no impact on normal business hours.

Please see the details of the upcoming downtime below:

* Date & Time: Friday, May 8th, at 1:00 AM
* Expected Duration: 4-5 hours
* Impact: Systems will be running but unreachable due to network and firewall reconfigurations.
* Affected Services: Symphony & SymphonyWeb, SIP2 Services, Enterprise, & Web Services

We appreciate your understanding as these improvements are completed. For more information, you can visit the SirsiDynix status page for complete details: SirsiDynix Status - STAT-105774<https://support.sirsidynix.com/status/105774>

Kind regards,

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Michael Postlethwait
Application and Integrations Specialist
State Library of Ohio
SEO Service Center
40780 Marietta Rd.
P.O Box 185
Caldwell, OH 43724
Phone: 1-877-552-4262 x225
mpost at library.ohio.gov<mailto:mpost at library.ohio.gov>
https://www.servingeveryohioan.org<https://www.servingeveryohioan.org/>

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From jbond at library.ohio.gov  Mon May 18 12:16:21 2026
From: jbond at library.ohio.gov (jbond at library.ohio.gov)
Date: Mon, 18 May 2026 16:16:21 +0000
Subject: [SEO-Updates] SEO Service Center closure on Monday, May 25,
 2026 for Memorial Day
Message-ID: <SA0PR09MB69392DBA9B26E8E9B226BE2A97032@SA0PR09MB6939.namprd09.prod.outlook.com>

The SEO Service Center will be closed on Monday, May 25, 2026, in observance of Memorial Day. The system will remain available for normal use.


  *   If you experience issues accessing the system, please call SEO to reach the on-call manager.
  *   For non-emergency inquiries, you may submit a ticket through the SEO Support System at https://support.servingeveryohioan.org or email support at servingeveryohioan.org<mailto:support at servingeveryohioan.org>.

Regular staff support will resume on Tuesday, May 26th , at 8:00 a.m.



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Janice Bond
Administrative Services & Billing Professional
State Library of Ohio

SEO Library Consortium
40780 Marietta Road
Caldwell, OH  43724
T: 1.877.552.4262  ext 209
jbond at library.ohio.gov<mailto:jbond at library.ohio.gov>
https://support.servingeveryohioan.org/support/home

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From mpost at library.ohio.gov  Thu May 28 14:32:16 2026
From: mpost at library.ohio.gov (mpost at library.ohio.gov)
Date: Thu, 28 May 2026 18:32:16 +0000
Subject: [SEO-Updates] SEO Important Announcement - SirsiDynix System
 Connectivity Issues
Message-ID: <SJ0PR09MB9953D6E39589A95B3A9E628B8F092@SJ0PR09MB9953.namprd09.prod.outlook.com>

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Greetings SEO Members,

Please be aware that SirsiDynix has reported an active incident regarding intermittent connectivity issues affecting our systems routed through the Atlanta data center.

Current Incident Details:

  *
Incident ID: STAT-106086
  *
Status: Reported / Degraded Performance
  *
Impact: Users may experience intermittent connection drops or slow response times when accessing the catalog and staff (WorkFlows) modules.

The issue was officially flagged by SirsiDynix today, May 28, 2026, at 2:15 PM EDT. They are currently investigating the connectivity drops, and we are monitoring the situation closely.
We will send out an update as soon as the data center stabilizes or a resolution is posted. Thank you for your patience!
Best regards,


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