[OPLINLIST] Business conducted on OPLIN computers

Mon, 20 Oct 2003 11:18:42 -0400

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Martha
IMHO the "personal gain" clause of most AUPs is a hold over from the
days when teaching assistants or departmental secretaries would log
their terminals into the networked version of WordPerfect and type term
papers.
Today, if you give me access to web-based email and a browser I can run
a pay to read email business, manage my EBay store, maintain my web
page, and with a little effort use safe lists to send what is called
opt-in emails aka spam. None of these things, if I do it within my two
one-hour sessions, is a violation of any policy we have here.
The only way I can see to control this would be to take away my browser,
or filter out my ability to read email.
Long-term, IMHO, I think libraries will be re-evaluating why the
computers are actually there for the public i.e. access to the catalog
and reference products, but short-term I don't think there is anything
you can do.
But, you may try to see if the real problem may be that the disgruntled
patron could not get access to a computer because some other patron was
exceeding her time limits.
=20
Jim Mann
GCPL
=20
-----Original Message-----
From: Martha Lee [mailto:leem1@oplin.org]=20
Sent: Monday, October 20, 2003 10:51 AM
To: oplinlist@oplin.org
Subject: [OPLINLIST] Business conducted on OPLIN computers
=20
   Bluffton Public Library just received a letter from "a disgruntled"
tax payer complaining we have some people using our public terminals
"for personal gain".  It is in the OPLIN policy that "commercial
activity; including but not limited to operating a business for personal
gain" is prohibited on OPLIN network.
   How do you know what patrons are doing on the computer?  Should you
know, as  long as you aren't seeing something obvious like naked people
on the screen?
   I don't know how our letter writer knows people are using terminals
"for personal gain".  While we have regular users, I don't ask what they
are doing or why.  One man last summer was using a terminal about an
hour a day when his small business terminal was in the shop.  I
considered that a legitimate use. Another user wrote a book, which he
has published.  According to OPLIN policy, are those legitimate uses?
   Has anyone else run into this question at their library?  Any
suggestions for handling the issue, should the patron pursue it?
=20
Martha Lee
Head of Circulation
Bluffton Public Library

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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Martha<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>IMHO the &#8220;personal =
gain&#8221;
clause of most <span class=3DSpellE>AUPs</span> is a hold over from the =
days when
teaching assistants or departmental secretaries would log their =
terminals into
the networked version of WordPerfect and type term =
papers.<o:p></o:p></span></font></p>

Today, if you give me access to =
web-based
email and a browser I can run a pay to read email business, manage my =
EBay store,
maintain my web page, and with a little effort use safe lists to send =
what is called
opt-in emails aka spam. None of these =
things, if I do
it within my two one-hour sessions, is a violation of any policy we have =
here.<o:p></o:p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The only way I can see to control =
this
would be to take away my browser, or filter out my ability to read =
email.<o:p></o:p></span></font></p>

Long-term, IMHO, I think libraries =
will be
re-evaluating why the computers are actually there for the public i.e. =
access
to the catalog and reference products, but short-term I don&#8217;t =
think there
is anything you can do.<o:p></o:p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>But, you may try to see if the real
problem may be that the disgruntled patron could not get access to a =
computer
because some other patron was exceeding her time =
limits.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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face=3DArial><span
 style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Jim =
Mann</span></font></st1:PersonName><font
size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>GCPL<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Martha Lee
[mailto:leem1@oplin.org] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, October 20, =
2003
10:51 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
oplinlist@oplin.org<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [OPLINLIST] =
Business
conducted on OPLIN computers</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt'>&nbsp;&nbsp; Bluffton Public Library just =
received a
letter from &quot;a disgruntled&quot; tax payer complaining we have some =
people
using our public terminals &quot;for personal gain&quot;.&nbsp; It is in =
the
OPLIN policy that &quot;commercial activity; including but not limited =
to
operating a business for personal gain&quot; is prohibited on OPLIN =
network.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt'>&nbsp;&nbsp; How do you know =
what&nbsp;patrons are
doing on the computer?&nbsp; Should you know, as&nbsp; long as you =
aren't
seeing something obvious like naked people on the =
screen?</span></font><o:p></o:p></p>

</div>

<div>

&nbsp;&nbsp; I don't know how our letter =
writer knows
people are using terminals &quot;for personal gain&quot;.&nbsp; While we =
have
regular users, I don't ask what they are doing or why.&nbsp; One man =
last
summer was using a terminal about an hour a day when his small business
terminal was in the shop.&nbsp; I considered that a legitimate
use.&nbsp;Another user wrote a book, which he has published. =
&nbsp;According to
OPLIN policy, are those legitimate uses?<o:p></o:p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt'>&nbsp;&nbsp; Has anyone else run into this =
question at
their library?&nbsp; Any suggestions for handling the issue, should the =
patron
pursue it?</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt'>Martha Lee</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt'>Head of =
Circulation</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Times New Roman"><span
style=3D'font-size:10.0pt'>Bluffton Public =
Library</span></font><o:p></o:p></p>

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