[OPLINLIST] Startegies for Conflict Resolution-Unplugged Seminar

Mon, 29 Sep 2003 11:48:18 -0400

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*/This announcement has been posted to several lists.  Our apologies for 
any duplications.
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Strategies for Conflict Resolution - UNPLUGGED SEMINAR
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Thursday, October 23rd, 2003
2:00 p.m. - 4:00 p.m.
GCLC Office (Directions to GCLC 
<http://www.gclc-lib.org/about/directions.html>)

How do you deal with conflict in your library? Like any social 
institution, a library is often the scene for interpersonal conflict. 
Whether the conflict includes staff members, patrons, or both, the 
results of conflict can be devastating. This seminar will explore ways 
of dealing with, and minimizing the effects of, interpersonal conflict. 
Participants will have the opportunity to share experiences as we try to 
identify the best practices for managing conflict between people and 
controlling its effects.

GCLC UNPLUGGED Seminars are moderated by Michael McCoy, GCLC Executive 
Director

*Member Cost:* $10

*Non-Member Cost:* $20

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<big><big><big>This announcement has been posted to several lists.&nbsp;
Our apologies for any duplications. 
</big></big></big>
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Strategies for Conflict Resolution - UNPLUGGED SEMINAR 
 
Thursday, October 23rd, 2003 
2:00 p.m. - 4:00 p.m. 
GCLC Office (<a href="http://www.gclc-lib.org/about/directions.html">Directions
to GCLC</a>) 
 
How do you deal with conflict in your library? Like any social
institution, a library is often the scene for interpersonal conflict.
Whether the conflict includes staff members, patrons, or both, the
results of conflict can be devastating. This seminar will explore ways
of dealing with, and minimizing the effects of, interpersonal conflict.
Participants will have the opportunity to share experiences as we try to
identify the best practices for managing conflict between people and
controlling its effects. 
 
GCLC UNPLUGGED Seminars are moderated by Michael McCoy, GCLC Executive
Director 
 
Member Cost: $10
Non-Member Cost: $20
 
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