[OPLINLIST] Conflict, No Problem! Workshop

Tue, 27 Apr 2004 09:20:59 -0400

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Conflict, No Problem! Workshop

Learn some new ideas and attitudes you can use to deal with conflict with
patrons, students, even your fellow employees (and supervisor).

If you don't like to be yelled at, you'll love this workshop! Soothing the
stresses of your internal and external conflicts begins with knowing your
boundaries and
knowing what to say ... and when to say it.  This presentation includes the
one, most magical question that you can ask anyone during a conflict that
will stop his or her disturbing behavior quickly! Imagine that!

Speaker:  Andrew Sanderbeck

Participants: All library staff

Prerequisites: A smile, strong desire to learn in a safe environment. Casual
dress encouraged.

Where:  SEO Library Center, 40780 SR 821, Caldwell, OH 43724

When:  9:30 a.m. - 4:00 p.m., Thursday, June 10

Sponsor:  SOLO Regional Library System

This program is sponsored in part through an Institute of Museum and Library
Services LSTA grant awarded by the State Library of Ohio

For more information, and to register, visit:
http://cemall.solorls.org/events.cfm?ID=600

For more information, contact:

Terry Mullins
Executive Director
SOLO Regional Library System
40774 State Route 821
Caldwell, OH 43274
phone:  740-783-SOLO
fax:    740-783-0403
cell:   740-336-0059
e-mail:  mullinte@oplin.org

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<BODY>Conflict, No Problem!=20
Workshop 
Learn some new ideas and attitudes you can use to deal with conflict =
with=20
patrons, students, even your fellow employees (and =
supervisor). If you=20
don't like to be yelled at, you'll love this workshop! Soothing the =
stresses of=20
your internal and external conflicts begins with knowing your boundaries =

and knowing what to say ... and when to say it.&nbsp; This =
presentation=20
includes the one, most magical question that you can ask anyone during a =

conflict that will stop his or her disturbing behavior quickly! Imagine=20
that! 
Speaker:&nbsp; Andrew=20
Sanderbeck
Participants: All library =
staff <FONT=20
color=3D#0000ff>Prerequisites: A smile, strong desire to learn in =
a safe=20
environment. Casual dress encouraged.
Where:&nbsp; SEO =
Library=20
Center, 40780 SR 821, Caldwell, OH 43724
When:&nbsp; 9:30 =
a.m. - 4:00=20
p.m., Thursday, June 10
<DIV>Sponsor:&nbsp; =
<FONT=20
color=3D#000000>SOLO Regional Library System</DIV>
 This program is sponsored in part through an Institute of =
Museum=20
and Library Services LSTA grant awarded by the State Library of=20
Ohio For more information, and to =
register,=20
visit:&nbsp;&nbsp; <A =
href=3D"http://cemall.solorls.org/events.cfm?ID=3D600"=20
target=3D_blank>http://cemall.solorls.org/events.cfm?ID=3D600</A> =

<P>For more information, contact:<BR><BR>Terry Mullins<BR>Executive=20
Director<BR>SOLO Regional Library System<BR>40774 State Route =
821<BR>Caldwell,=20
OH 43274<BR>phone:&nbsp; 740-783-SOLO<BR>fax:&nbsp;&nbsp;&nbsp;=20
740-783-0403<BR>cell:&nbsp;&nbsp; 740-336-0059<BR>e-mail:&nbsp;=20
mullinte@oplin.org </P></BODY></HTML>

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