[OPLINLIST] Developing the Art of Supervising People - May 1

GCLC gclc at gclc.org
Sun Mar 19 21:50:53 EST 2006


*This announcement has been posted to several lists.  Our apologies for 
any duplication.
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*


    Developing the Art of Supervising People

http://www.gclc.org/ce/viewevent.php?id=703


      Date

Monday, May 1st, 2006


      Time

1:00 p.m. - 4:00 p.m.


      Location

GCLC Office


      Speaker(s)

Linda Bruno has been developing and conducting training seminars for 
more than seven years. Her areas of focus include:

* Effective Communication * Strategic Planning
* Supervisory Skills * Dealing with Difficult People
* Organizational Skills * Customer Service Training
* Public Speaking Pointers * The Personality Puzzle
* Team-Building * Returning Balance to Your Life
* Conflict Management Skills * Sales Skills

Linda's experience encompasses more than twenty years of hands-on 
management experience and highlights a broad range of leadership skills. 
She has managed such areas of business as purchasing, customer service, 
and sales and this diversity has allowed her to develop an exceptional 
overall view of the business environment. Her experience as a national 
trainer with Dun & Bradstreet has expanded her ability to communicate 
effectively. When training, her ability to combine humor and real-life 
experience with her knowledge of the topics she presents enables her to 
relate to her audience in a unique way.

Linda resides in Ocala, Florida, with her husband Guy. When she is not 
sharing her knowledge with others, she can be found writing articles and 
greeting cards, reading, painting, or spending time with her husband and 
their animals. Ask her about the lions and tigers and bears, oh my!


      Description

Supervising people can be one of the toughest parts of your job ... but 
it doesn't have to be! In this workshop, you'll learn the 14 key 
characteristics of a top-notch supervisor -- and whether or not you have 
those characteristics. Discover 18 "no-money" motivators -- and yes, 
they do exist! Learn how to hire just the right person for the job and 
then uncover 7 ways to make sure the praise you give actually works, as 
well as how to give constructive feedback and effective reprimands. The 
bonus section at the end will give you invaluable secrets of great 
supervisors, as well as tips on what to include in your "new hire 
welcome kit." This intensive workshop will be packed full of practical, 
useful tips -- don't miss it!


      Meal

No meal is provided with this event.


      Member

$35 (one voucher may be used to pay for this event)


      Friend of GCLC and Librarians in the Southwest Quadrant

$35


      Non-Member

$75


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