[OPLINLIST] Payphone issues

[Jim Lack]

We provide a courtesy phone in our lobby and then limit the outbound calls to just the local area codes in our area.  We disable the ability to dial 800 numbers.  The greeter then keeps an eye on how long people are on the phone.

From: oplintech-bounces at lists.oplin.org [mailto:oplintech-bounces at lists.oplin.org] On Behalf Of Knapp, Mandy
Sent: Wednesday, December 09, 2015 2:25 PM
To: OPLINTECH (OPLINTECH at lists.oplin.org); 'OPLINList' (OPLINLIST at lists.oplin.org)
Subject: [OPLINTECH] Payphone issues

Hello all,

I hope this day finds you well. I was contacted by a library recently with an issue that I’ve sure others of you have faced: the payphone. This particular payphone was located in a branch that serves a lot of low income patrons, many of whom cannot afford their own phone. The library is trying to decide whether or not to keep the payphone and wants to explore their options. What technology is your library using to assist patrons needed/wanting to make short voice calls?

Do you A)Let patrons use the library business phone B) Keep the payphone c) Provide a free courtesy phone C) Update to a new solution such as Skype or Google D)Provide information about the Lifeline Free Phone program<http://www.lifelinesupport.org/ls/> E)Something I haven’t thought of?

What advice would you give this library?

Best,

[cid:image001.jpg at 01D13291.2AE25DE0]
Mandy Knapp
Library Consultant
274 E. 1st Avenue
Columbus, OH 43201
Tel: 614-466-1710
Toll Free:800-686-1532 (Ohio Only)
Fax: 614-466-3584
library.ohio.gov<http://library.ohio.gov>
[cid:image002.png at 01D13291.2AE25DE0]<https://www.facebook.com/StateLibraryOhio>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <http://twitter.com/statelibohio>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image005.png at 01D13291.2AE25DE0] <http://pinterest.com/stlibohio/>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20151209/33bd929b/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 4806 bytes
Desc: image001.jpg
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20151209/33bd929b/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 949 bytes
Desc: image002.png
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20151209/33bd929b/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 4667 bytes
Desc: image003.png
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20151209/33bd929b/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.jpg
Type: image/jpeg
Size: 1063 bytes
Desc: image004.jpg
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20151209/33bd929b/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 2203 bytes
Desc: image005.png
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20151209/33bd929b/attachment-0002.png>