[OPLINLIST] "No-Fine" Libraries

[Don Yarman]

We bill the cost of the item when an item is overdue by
the length of its original loan period (28 days overdue for
a 28-day book, for example). But we don't send bills -- we
just leave the charge on the patron account.

We are in the process of revising the text of our notices
and the intervals we send them, letting people know in more
proactive and positive ways about the stops on their account
and the easy options for getting them resolved, and trying
to head off someone getting to a billed situation before it
happens.

                Don Yarman, Deputy Director
                Delaware County District Library
                84 E Winter St; Delaware OH 43015
                yarmando at delawarelibrary.org  740.362.3861

Currently listening to "Last Call" by Tim Powers.


On Sat, Jul 16, 2016 at 9:37 AM, Cindy Maxey <cindy.maxey at shakerlibrary.org>
wrote:

> Don,
>
>
> When is "relatively soon"? When do those bills go out?  Also, do you use a
> collection service when lost items are not returned or paid for, and if so,
> how is that affected by this policy?
>
>
> Cindy
>
>
> Cindy Maxey, MLIS
> Adult Services Manager
> Shaker Public Library
> 216-361-3015 office
> 216-991-2030 library
>
> 16500 Van Aken Blvd.
> Shaker Heights, OH 44120
>
> http://www.shakerlibrary.org
>
>
> ------------------------------
> *From:* OPLINLIST <oplinlist-bounces at lists.oplin.org> on behalf of Don
> Yarman <yarmando at delawarelibrary.org>
> *Sent:* Friday, July 15, 2016 3:27 PM
> *To:* Wenzel, Mary
> *Cc:* OPLINList
> *Subject:* Re: [OPLINLIST] "No-Fine" Libraries
>
> (Wow. I haven't done that in years -- accidentally hit "send" before
> writing anything.)
>
>
> > 1.  If fines are eliminated to make library materials accessible to low
> income patrons, isn't billing for the full cost of the  item 'relatively
> soon' more, not less punishing?
>
> We don't make them pay; we just require them to bring the stuff back.
>
> > 2.  What incentive is there to return items in that case?
>
> To have library privileges restored. Most patrons don't want to own
> what they've checked out (and if they did, they'd probably buy it in
> better shape than what we have to offer).
>
>                 Don Yarman, Deputy Director
>                 Delaware County District Library
>                 84 E Winter St; Delaware OH 43015
>                 yarmando at delawarelibrary.org  740.362.3861
>
> Currently listening to "Last Call" by Tim Powers.
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