[OPLINLIST] Position announcement at the Public Library of Mount Vernon and Knox County

[Erica Oberlin]

Title

*Clerk/Library Assistant *

Description

*Department: *Youth Services Department

*Reports To:* Youth Services Department Head

*Job Classification:* Part Time Staff Member; 24 hours/week (3-4 shifts per
week) Includes days, nights, every other Saturday and one Sunday per month.

Non-Exempt; Salary Range: $10.49; OPERS Retirement

*Job Summary: *Assists patrons in borrowing and using Library materials,
services, and equipment; assists supervisor and/or branch library staff
with planning and presenting programs and services for youth; and assists
patrons with reader’s advisory information as appropriate.

*Essential Duties: *

   - Provide exemplary customer service to patrons by answering directional
   and reference questions, locating materials, processing hold requests,
   monitoring behavior of library users, and ensuring that the library is neat
   and orderly.
   - Perform clerical duties common to a library environment including
   checking in/out materials, issuing library cards, collecting of fines,
   answering telephone, renewing materials, etc.
   - Enforce Library policy and procedures; provide direction, and problem
   solving.
   - Assist with planning and presenting Library programs for youth.
   - Instruct and assist customers in how to use Public Access Catalog
   terminal and other Library equipment.
   - Knowledge of available resources related to technology including
   equipment, devices, social media, library website, and other digital
   content and audiovisual material that are offered by the Library.
   - Prepare for opening and closing by turning on/off lights and equipment.
   - All other duties as needed or as assigned.



Position Requirements

*General Requirements:* Along with the commitment and desire to provide
excellent service to library patrons, all Public Library Of Mount Vernon
and Knox County employees must have the ability to maintain predictable and
regular attendance, work a flexible schedule including daytime, evening and
weekend hours, communicate, comprehend and follow Library policy and
procedure and develop and maintain positive working relationships with all
internal and external patrons. All employees must be able to understand
library wide operations, satisfactorily perform all of the responsibilities
associated with a specific job title and meet the physical requirements of
that same job title. All employees must have the ability to alphabetize and
perform basic math operations. In addition, all employees must have the
ability to work according to the priorities as established by Library
Administration and/or the Library Board of Trustees and to adapt to change
as necessary.

*Minimum Education, Experience, and Licensing Requirements: *

   - High school diploma or equivalent required.
   - Valid driver’s license
   - Must successfully pass a background check.

*Minimum Knowledge, Skills, Abilities, and Other Characteristics:*

   - Show enthusiasm and commitment to excellent customer service, show
   courtesy and patience, genuine public service orientation and ability to
   work with all age groups and diverse populations of patrons.
   - Embrace innovation and experimentation with emerging technologies and
   related tools.
   - Maintain an awareness of developments in the field of public library
   service.
   - Excellent verbal, written, and telephone skills.
   - Keyboarding, filing, basic math, and alphabetizing skills.
   - Ability to follow verbal, written, and telephone instructions.
   - Ability to maintain confidentiality of information handled.
   - Ability to establish and maintain effective relationships with
   customers, staff, and the general public.
   - Ability to organize and prioritize workload.
   - Ability to perform several tasks simultaneously and under pressure.
   - Ability to work independently and with a team.
   - Ability to perform detail-oriented duties accurately.
   - Ability to operate and instruct others in operation of computer
   terminals and other equipment.
   - Ability to recognize and respond to potential dangers to customers and
   staff.
   - Knowledge of and ability to communicate library policies, procedures,
   and techniques to the public.
   - Ability to use Microsoft Office Suite and other software.
   - Ability to perform the physical activities associated with this job.
   - Flexibility in scheduling in regards to lunch breaks and length of
   work day.



Full-Time/Part-Time

Part-Time

Position

Clerk/Library Assistant

Close Date

12/21/17

Exempt/Non-Exempt

Non-Exempt


EOE Statement

We are an equal employment opportunity employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, gender, national origin, disability status, protected veteran
status or any other characteristic protected by law.


Please send cover letter and resume, including references, to
eoberlin at knox.net


Erica Oberlin
Youth Services Department Head
Public Library of Mount Vernon and Knox County
eoberlin at knox.net
Ph: 740-392-2665
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