[OPLINLIST] Fwd: ProQuest platforms fully restored

[Mandy Knapp via OPLINLIST]

Hello all,

Forwarding the below message and apology from ProQuest, who supplies
Ancestry Library Edition.

Mandy Knapp
Digital Resources Manager
Ohio Public Library Information Network (OPLIN)
Phone:  614-728-5252
Fax:  614 -728 -5256

---------- Forwarded message ----------
From: ProQuest Technology Team <info at go.proquest.com>
Date: Tue, Jul 18, 2017 at 8:36 PM
Subject: ProQuest platforms fully restored
To: mandy at oplin.ohio.gov


All products now back online View in Browser
<http://links.proquest.mkt5049.com/servlet/MailView?ms=NTQ1MTkyOTgS1&r=MjQwNjgyNDU0NDc4S0&j=MTIwMjkwNTA1NQS2&mt=1&rt=0>


[image: ProQuest]
<http://links.proquest.mkt5049.com/ctt?kn=6&ms=NTQ1MTkyOTgS1&r=MjQwNjgyNDU0NDc4S0&b=0&j=MTIwMjkwNTA1NQS2&mt=1&rt=0>


Dear Valued Customer,

We are writing to inform you that all ProQuest products and services are
now back online, and we sincerely apologize for the inconvenience and
frustration experienced by your students, researchers, and users while our
systems were down.

Every year we invest millions of dollars to build and deliver the best
products possible and are committed to preventing such outages.  It is our
priority to ensure uninterrupted access to our products and services, and
we regret that we did not meet that standard yesterday.

Our Chief Information Officer, Rich Belanger, has written a full report
<http://links.proquest.mkt5049.com/ctt?kn=7&ms=NTQ1MTkyOTgS1&r=MjQwNjgyNDU0NDc4S0&b=0&j=MTIwMjkwNTA1NQS2&mt=1&rt=0>
on the ProQuest blog. We also encourage you to follow us on Facebook or
Twitter to receive real-time updates on ProQuest products and services.

Sincerely,

The ProQuest technology team
[image: Visit proquest.com]
<http://links.proquest.mkt5049.com/ctt?kn=19&ms=NTQ1MTkyOTgS1&r=MjQwNjgyNDU0NDc4S0&b=0&j=MTIwMjkwNTA1NQS2&mt=1&rt=0>
789 East Eisenhower Parkway
Ann Arbor, MI 48108
USA
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[image:
Twitter]
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[image:
LinkedIn]
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[image:
Pinterest]
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[image:
YouTube]
<http://links.proquest.mkt5049.com/ctt?kn=9&ms=NTQ1MTkyOTgS1&r=MjQwNjgyNDU0NDc4S0&b=0&j=MTIwMjkwNTA1NQS2&mt=1&rt=0>
[image:
Google+]
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You are receiving this mailing based on your ProQuest subscription
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Update your preferences
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We value your privacy.
View our privacy policies
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Ensure that you receive email from ProQuest. View our white list
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