[OPLINTECH] Network Services Customer Update - November 14, 2003

[Vince.Corroto@das.state.oh.us]

Network Services Customer Update - November 14, 2003


Scheduled Maintenance:


Tuesday, November 18, 3:00 - 6:00 a.m.

ITSD network engineers will be replacing a switch on the 15th floor of =
the
Vern Riffe Center.  A 30 minute outage is expected.

ITSD network engineers will be relocating a line card from the primary
Internet border router to the secondary Internet border router.  No
outage is expected.


Completed Maintenance:

Tuesday, November 11, 3:00 - 6:00 a.m. (Veteran's Day)

ITSD network engineers made routing adjustments on several core routers=
.
This adjustment will provide a more robust fail-over in the event of an=

outage on one of our upstream ISP connections.

ITSD network engineers performed maintenance on an UPS unit at the Rhod=
es
Tower.

ITSD network engineers changed the State of Ohio's primary Internet Ser=
vice
Provider from AT&T to TWT.

__________________________________________________________

DAS Goal -
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal -
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures

Customer Suggestions:
Please send your suggestions for improving our network services to: E-m=
ail:
suggestions@net.state.oh.us Fax: 614-644-3349

Network Operations Center (NOC):
644-0701 (Columbus Calling Area)
800-644-0701 (Outside of the Columbus Calling Area) noc@net.state.oh.us=

www.ohio.gov/telecom/data.htm

_____________________________________________________

Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
_____________________________________________________


=