[OPLINTECH] ITSD Network Services Customer Update - April 2, 2004

Dixie.Rogers@das.state.oh.us Dixie.Rogers@das.state.oh.us
Mon, 5 Apr 2004 15:11:06 -0400


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ITSD Network Services Customer Update - April 2, 2004


Scheduled Maintenance:

The ITSD Network Security Group will be performing firewall maintenance.
This maintenance will occur on Tuesday's during ITSD Network Services
scheduled maintenance window.  When the firewall maintenance occurs,
customers may experience a brief (3 minute) outage.  We would like our
customers to be aware of this window when planning or scheduling events
that may be affected by the brief outage.  Please let us know if you
currently have business needs that prohibit us from performing this
maintenance.  All maintenance that requires downtime or could possibly
result in a lare impact to our customers will continue to be scheduled with
our customers being notified in advance.

April 13, 2004

ITSD network engineer will install Gigabit Ethernet transceivers in the
primary Internet Border Router at the SOCC.  No outage is expected.

Completed Maintenance:

None.

__________________________________________________

DAS Goal:
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:
Please send your suggestions for improving our network services to E-mail
suggestions@net.state.oh.us Fax 614-644-3349

Network Operations Center (NOC):
Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of the
Columbus Calling Area)
E-mail:  noc@net.state.oh.us
Word Wide Web:  http://das.ohio.gov/itsd/telecom/
_____________________________________________________

Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
_____________________________________________________





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