[OPLINTECH] KnowItNow and Java

[Karen Perone]

I was trying out the KnowItNow site this morning and encountered a 
problem. I have Java enabled in my browser (Netscape 7.1) to accomodate 
my use of sites that require it. However, when I try to access the chat 
area, I get a message that I need to disable Java. This may impact other 
staff members at my library who are not as adept at changing settings as 
I am. I noticed that the pop-up instructions were also aimed at Mac 
users as well.

Internet Explorer seems to work fine.

Can anyone explain this cross-browser problem? Will I always have to 
rely on IE to use this service? Are any Innovative/Millennium users 
encountering this problem?
-- 
Karen Perone, Rodman Public Library