[OPLINTECH] Office of Information Technology Customer Update – December 8, 2006

[Corroto, Vince]

Office of Information Technology Customer Update – December 8, 2006

 

Scheduled Maintenance:

 

When: Every Tuesday

Time: 3:00 AM to 6:00 AM

 

  

December 12

 

OIT engineers will be upgrading software on BBSOC5.

 

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

Next Scheduled Maintenance: December 19, 2006

Time: 3:00 AM to 6:00 AM.

 

Auto Attendant added to the Ohio Customer Service & Security Center

 

The Ohio Customer Service and Security Center (OCSSC) recently installed tools and processes to allow incoming calls to be monitored for quality purposes.  During normal business hours customers calling 644-0701 or 1-800-644-0701 will hear a brief automated announcement informing the caller that their call may be monitored.  Our overall objective is to increase the quality of service that we are currently providing to our valued customers.

 

__________________________________________________

 

Customer Suggestions:

Please send your suggestions for improving our network services to: E-mail: HYPERLINK "mailto:OCSSC at ohio.gov"OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the Columbus Calling Area)

E-mail: HYPERLINK "mailto:OCSSC at ohio.gov"OCSSC at ohio.gov

 

 

 

 


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