[OPLINTECH] Office of Information Technology Customer Update - February 17, 2006

[Gicale, Greg]

Office of Information Technology Customer Update - February 17, 2006
 
 
Scheduled Maintenance:
 
When: Every Tuesday
 
Time: 3:00 AM to 6:00 AM

February 21, 28, March 7, 14, 21, 28 - OIT engineers will be migrating
customers to the new Columbus Core Network. These moves will be
coordinated with the customers by their customer engineers. 
 
During the migration to the new Columbus Core Network, customer
engineers are planning to work with each agency on current and future
bandwidth requirements.


Completed Maintenance:

OIT engineers added a preferred path over the new Columbus Core Network
between our two Internet Gateways.

OIT engineers moved the following customers from the existing ATM core
to the new Columbus Core Network.  

Rhodes Tower Customers

Inspector General
Board of Tax Appeals

WAN-Connected Customers

OIT-Lausche
EDU-Lausche
OBA-Lausche
Cosmetology Bd.
EXPO
Arts Council
Historical Society
Industrial Commission
Police & Fire Pension Fund
Tuition Trust Authority
Veterans Home
Community Service Council
Elections

Monthly Firewall Maintenance:
 
When: Third Tuesday of every Month
 
Next Scheduled Maintenance: February 21, 2006
 
Time: 3:00 AM to 6:00 AM.
 
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.

__________________________________________________
 
OIT's Goal:
 
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
 
Service Delivery Division's Goal:
 
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
 
Customer Suggestions:
 
Please send your suggestions for improving our network services to:
 
E-mail: OCSSC at ohio.gov
 
Ohio Customer Service & Security Center (OCSSC):
 
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
 
E-mail: OCSSC at ohio.gov
 
World Wide Web: HYPERLINKs:
 
Unified Network Services
 
www.das.ohio.gov/ITSD/NetworkServices
 
Escalation List
 
http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx
 
Scheduled Maintenance
 
http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx













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