[OPLINTECH] Patron use of Public computers

[Stephen Cram]

Jim: 
 
We had the same issue here. What I tell Patrons is that if the software will
load they can use it. I explain we guard the PCs WIth multiple safeguards to
protect the integrity of the programming and will not disable any of that
protection. 
I explain that if it requires a re-boot it will be deleted automatically (by
Deep Freeze) and I can not help them. 
If it needs admin privileges myself or one of the other staff can type in
the password to allow them to load their software. 
We've had a couple of disgruntled Patrons over the issuebut most understand
and don't get angry. 
 
 
Steve Cram 
 
Facilities Coordinator 
North Baltimore Public Library 
 
 
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-------Original Message------- 
 
From: Jim Lack 
Date: 7/8/2011 10:53:51 AM 
To: oplintech at oplin.org; 'oplintech at lists.oplin.org' 
Subject: [OPLINTECH] Patron use of Public computers 
 
Does anyone allow their patrons to load software on the their public
computers? We are putting together a new Windows 7 profile for our Public
computers. The profile is a mandatory profile in a Windows server 2008
environment. We will be implementing Deep Freeze as well. We have done some
initial testing with allowing this user to load software. Sometimes it works
 sometimes it doesn’t. Some installs require the user to have admin
privileges and some installs require reboots. There is no way I want to give
this user admin privileges and with Deep Freeze, that takes care of installs
that require a reboot (it wipes them out!). Looking for some input here.
Please give me your thoughts and ideas on this subject. 
 
TIA, 
 
Jim Lack 
Network Manager 
Rocky River Public Library 
1600 Hampton Rd. 
Rocky River, OH 44116