[OPLINTECH] Potential Computer Vandalism

[Ed Liddle]

There isn't much that can be done with a hard drive when a password is set on it unless you know the password. I did find some more detailed information about it here that may be useful. Its an older post but I suspect the info is still relevant.


-Ed Liddle

Marysville Public Library
http://marysvillelib.org
________________________________
From: oplintech-bounces at lists.oplin.org [oplintech-bounces at lists.oplin.org] on behalf of Mike Hensel [henselmi at oplin.org]
Sent: Wednesday, November 20, 2013 9:20 AM
To: oplintech at lists.oplin.org
Subject: [OPLINTECH] Potential Computer Vandalism

OPLINTech Libraries:

I’ve got a situation where one of my patron computers last week booted up with a Security Manager Screen that basically needed a password to boot from the hard drive.  We run DeepFreeze on all of the computers.  I eventually had to get another hard drive sent from Dell.  Last night 5 more computers displayed the same message.  We lock the computers down with policies as well.  I have not seen any virus alerts pop up in Symantec.  We run Symantec Endpoint.  I don’t believe we had the bios locked down so the only thing I can think of is someone logged into the bios and setup an password on access to the HD which is leaving our machines dead.

Has anyone run across this scenario and is there any easy fixes besides getting a new hard drive and rebuilding the machine.   I’m trying to determine if it was a local hack (patron at each machine) or virus.

Any help would be appreciated.

Mike Hensel
Director, MLIS
London Public Library
20 E. First Street
London, OH 43140
www.mylondonlibrary.org<UrlBlockedError.aspx>
740-852-9543
Mobile 614-325-1429

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