[OPLINTECH] remote control

Chris Krumnow ckrumnow at defiancelibrary.org
Wed Jun 3 13:34:47 EDT 2015


Hi Becky,

I have three other suggestions. All the options below have unattended
access

1. Team Viewer =Starts at $750/version
-Team Viewer has a unique licensing model. You purchase the license for the
current version, which is supported forever. 1 user cost about $750. Works
with Windows, Mac, and Linux.

2. Zoho Assist=Starts at $110/year
-New product from Zoho. Cost is $110/user. Not as good as RDP,teamviewer,
or GoToAssist, but great for your budget
*Option I choose this year*

3. GotoAssist= Starts at $350/year
-does not work with linux


Thanks,
Chris Krumnow
IT Specialist
Defiance Public Library System
Work:419-782-1456
Cell: 419-956-2767
defiancelibrary.org


On Wed, Jun 3, 2015 at 12:05 PM, Becky Schultz <b.schultz at yourppl.org>
wrote:

> Hello,
>
> Just curious what others are using for remote control when doing tech
> support.  We are looking for something cheap and easy to use!
>
> Thanks!
> --
> Becky Schultz
> Technology Coordinator | Portsmouth Public Library
> (740) 354-5688 ext.10518 | b.schultz at yourppl.org | http://www.yourppl.org
> http://www.twitter.com/portsmouthpl | http://www.facebook.com/yourppl
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>
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