[OPLINTECH] OPLIN e-mail failure
Bob Neeper
neeperro at gmail.com
Mon Mar 9 12:53:24 EDT 2015
Any conflict with the Records Retention Policy ?
It mentions State e-mail accounts.
https://library.ohio.gov/StateLibrarian/aboutus/policies/records
Bob
R. W. (Bob) Neeper (Retired Toledo Scale Engineer & Computer Guy)
On 3/9/2015 12:34 PM, Stephen Hedges wrote:
> It seems like lotsa folks have already set up gmail accounts, contacted their
> domain host about email, etc., etc. So to avoid confusion, IF we get a
> temporary, simple mail server set up, we'd probably ask folks to contact us
> and request a temporary account.
>
> ---
> Stephen
>
> On Mon, Mar 9, 2015 at 12:22 PM, Chad Neeper <cneeper at level9networks.com
> <mailto:cneeper at level9networks.com>> wrote:
>
> Didn't think of that. Some accounts may have been hidden, though. I often
> will mark my list membership as unpublished, so my own e-mail wouldn't
> necessarily show up. You'd also have to weed out the non-oplin.org
> <http://non-oplin.org> addresses, but that could be done.
>
>
>
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 <tel:740-548-8070> (voice)
> 866-214-6607 <tel:866-214-6607> (fax)
>
> /Full IT/Computer consulting services -- Specialized in libraries and schools/
>
> On Mon, Mar 9, 2015 at 12:15 PM, Bob Neeper <neeperro at gmail.com
> <mailto:neeperro at gmail.com>> wrote:
>
> Glad I'm 'retired'.
>
> Chad's too kind. My suggestion.
>
> You can get 500 + accounts quickly from the list servers when you log in .
> Probably most active people watch some of the lists.
>
>
>
> R. W. (Bob) Neeper
> (Retired Toledo Scale Engineer & Computer Guy)
>
> Volunteering at:
> Community Library
> 44 Burrer Dr.
> Sunbury, Oh 43074
> Tel:(740)-965-3901 <tel:%28740%29-965-3901>
>
>
>
>
> On 3/9/2015 11:46 AM, Chad Neeper wrote:
>> Yeah we thought of that to. Figured you won't know the accounts. The
>> only thing I could come up with was to post a message on the website
>> asking for the directors to get a list of their currently active
>> accounts and forward it to you. The 2600 might whittle down a little
>> in the process. Not ideal, but something.
>>
>> ______________________________
>> *Chad Neeper*
>> Senior Systems Engineer
>>
>> *Level 9 Networks*
>> 740-548-8070 <tel:740-548-8070> (voice)
>> 866-214-6607 <tel:866-214-6607> (fax)
>>
>> /Full IT/Computer consulting services -- Specialized in libraries and
>> schools/
>>
>> On Mon, Mar 9, 2015 at 11:43 AM, Karl Jendretzky
>> <karljendretzky at gmail.com <mailto:karljendretzky at gmail.com>> wrote:
>>
>> Yeah I'm with you on all those points, and haven't ruled out the idea
>> of a failover mail server. Tricky part is that I know which
>> domains we
>> need from the Barracuda but I don't know the 2600 user accounts.
>>
>> It's not ruled out.
>>
>> Karl Jendretzky
>> IT Manager - Ohio Public Library Information Network
>> (614) 728-1515 <tel:%28614%29%20728-1515>
>> karl at oplin.org <mailto:karl at oplin.org>
>>
>>
>> On Mon, Mar 9, 2015 at 11:30 AM, Chad Neeper
>> <cneeper at level9networks.com <mailto:cneeper at level9networks.com>>
>> wrote:
>> > Whaaaat? You mean you can't turn water into wine? You don't
>> have unlimited
>> > resources? You can't turn base metals into gold? My world has
>> just been
>> > shattered.
>> >
>> > I think probably we all totally understand where you're coming
>> from.
>> > Personally, I greatly appreciate all of the hard work you AND
>> the rest of
>> > the team have done over the years. You all deserve an extra
>> vacation and pay
>> > raise. Or at least a nap.
>> >
>> > From a library point of view, I'm hoping that you set up
>> another mail
>> > server. Big picture, I'd strongly suspect the amount of time
>> and money saved
>> > is worth it vs. each individual library having to deal with it.
>> It stinks
>> > for OPLIN Support, but it's hugely useful, especially for
>> smaller libraries.
>> >
>> > You'll hate this idea too (don't shoot the messenger), but
>> someone suggested
>> > to me just now that perhaps you could set up another mail
>> server in the
>> > short term and re-create the accounts with the understanding
>> that all mail
>> > is gone and this may only be a temporary interim solution. It
>> would be a
>> > huge pia for Support to recreate accounts, but it would go a
>> long way
>> > towards keeping business running at individual libraries. You
>> could still
>> > decide not to continue the service going forward, but it would
>> help reduce
>> > the emergency thrust upon the libraries and allow them to more
>> gracefully
>> > switch to another system.
>> >
>> > Chad
>> > ______________________________
>> > Chad Neeper
>> > Senior Systems Engineer
>> >
>> > Level 9 Networks
>> > 740-548-8070 <tel:740-548-8070> (voice)
>> > 866-214-6607 <tel:866-214-6607> (fax)
>> >
>> > Full IT/Computer consulting services -- Specialized in
>> libraries and schools
>> >
>> > On Mon, Mar 9, 2015 at 10:41 AM, Karl Jendretzky
>> <karljendretzky at gmail.com <mailto:karljendretzky at gmail.com>>
>> > wrote:
>> >>
>> >> Well, frankly trying to host mail with limited staff is what
>> got us in
>> >> this spot in the first place. OPLIN is 5 people, and I'm the only
>> >> sysadmin we have. I've been mostly awake since 2:45am on
>> Friday, and
>> >> though I may be overruled at some point I hope that we don't offer
>> >> mail any more. Even when working properly it strains the staff an
>> >> unnecessary amount.
>> >>
>> >> Currently I'm in talks with the mail group with the State of Ohio.
>> >> They work with Microsoft to provide email to state agencies.
>> I'd like
>> >> to have a info sheet we can give to libraries outlining how
>> they can
>> >> move onto the state's mail system, but initial response from
>> the state
>> >> indicates their team might not be able to handle the load.
>> I've got a
>> >> conference call tomorrow morning with the state mail team, and
>> should
>> >> know more after.
>> >>
>> >> -Karl
>> >>
>> >> On Mon, Mar 9, 2015 at 10:30 AM, Chad Neeper
>> <cneeper at level9networks.com <mailto:cneeper at level9networks.com>>
>> >> wrote:
>> >> > Ouch. Thanks for the info.
>> >> >
>> >> > That's a sinking feeling when you're in the middle of it and
>> watching
>> >> > the
>> >> > server not do what it's supposed to. I don't wish that
>> feeling on
>> >> > anyone!
>> >> >
>> >> > This is probably early and you may not be ready to announce,
>> but any
>> >> > thoughts to set up another mail server and web front-end
>> available to
>> >> > all
>> >> > libraries, or are you getting out of that game entirely?
>> Knowing that
>> >> > will
>> >> > help to decide what to do.
>> >> >
>> >> > Thanks,
>> >> > Chad
>> >> >
>> >> > ______________________________
>> >> > Chad Neeper
>> >> > Senior Systems Engineer
>> >> >
>> >> > Level 9 Networks
>> >> > 740-548-8070 <tel:740-548-8070> (voice)
>> >> > 866-214-6607 <tel:866-214-6607> (fax)
>> >> >
>> >> > Full IT/Computer consulting services -- Specialized in
>> libraries and
>> >> > schools
>> >> >
>> >> > On Mon, Mar 9, 2015 at 10:09 AM, Karl Jendretzky
>> >> > <karljendretzky at gmail.com <mailto:karljendretzky at gmail.com>>
>> >> > wrote:
>> >> >>
>> >> >> Everything besides the Zimbra server is running properly.
>> >> >>
>> >> >> The Zimbra server was running Ubuntu 10, which is reaching
>> end of life
>> >> >> and
>> >> >> needed updated. The server was pushed to Ubuntu 14, and a
>> patch was run
>> >> >> on
>> >> >> Zimbra to bring it up to date, but after the patching
>> finished the 80GB
>> >> >> LDAP
>> >> >> database was corrupted. Attempts to fix the corrupted
>> database failed.
>> >> >> Backups were restored, and a small patch was attempted to
>> bring it up
>> >> >> to
>> >> >> U14, but once again there were LDAP issues. A new Ubuntu 10
>> mail server
>> >> >> was
>> >> >> built, and the exact version of Zimbra for the backups was
>> installed,
>> >> >> and
>> >> >> the backup data was put in place, but failed. Each step was
>> slightly
>> >> >> different errors.
>> >> >>
>> >> >> My thought is that the Zimbra server went through many
>> updates through
>> >> >> it's life, and at some point some of the data went out of
>> spec just
>> >> >> enough
>> >> >> that it could only ever run on the exact U10 environment
>> that it had.
>> >> >> That
>> >> >> U10 environment no longer exists.
>> >> >>
>> >> >> Zimbra is a nasty beast. It uses many packages, but none
>> are the
>> >> >> repository default packages. All are bundled with Zimbra,
>> and all work
>> >> >> just
>> >> >> the way Zimbra wants them to, meaning that support
>> resources are
>> >> >> sparse.
>> >> >>
>> >> >> The only thing that the Zimbra server was doing was
>> personal email
>> >> >> accounts.
>> >> >>
>> >> >> -Karl Jendretzky
>> >> >>
>> >> >> _______________________________________________
>> >> >> OPLINTECH mailing list
>> >> >> OPLINTECH at lists.oplin.org <mailto:OPLINTECH at lists.oplin.org>
>> >> >> http://lists.oplin.org/mailman/listinfo/oplintech
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >> > _______________________________________________
>> >> > OPLINTECH mailing list
>> >> > OPLINTECH at lists.oplin.org <mailto:OPLINTECH at lists.oplin.org>
>> >> > http://lists.oplin.org/mailman/listinfo/oplintech
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> -Karl
>> >> _______________________________________________
>> >> OPLINTECH mailing list
>> >> OPLINTECH at lists.oplin.org <mailto:OPLINTECH at lists.oplin.org>
>> >> http://lists.oplin.org/mailman/listinfo/oplintech
>> >>
>> >
>> >
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>> > http://lists.oplin.org/mailman/listinfo/oplintech
>> >
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