[OPLINTECH] Service Interruption - OPLIN SMS Gateway

[Karl Jendretzky]

Good morning all,

I'm continuing to hold outbound text messages while our SMS vendor works
with peers on their deliverability issue. I've contacted them this morning
to let them know I'm watching for updates, and am ready to flip the system
back on once their issue is resolved.

Apologies for the extended delay. I'll follow up with new information as
it becomes available.

Karl Jendretzky
Technology Projects Manager
Ohio Public Library Information Network
(614) 728-1515
karl at oplin.ohio.gov


On Fri, Sep 10, 2021 at 10:44 AM Karl Jendretzky <karl at oplin.ohio.gov>
wrote:

> Good morning,
>
> We've detected a deliverability issue with our SMS carrier, and have
> temporarily halted sending text messages from the OPLIN SMS gateway. A
> troubleshooting ticket has been opened with the carrier.
>
> The OPLIN SMS gateway will still accept emails from libraries, but they'll
> be queued until the vendor gives the all clear to resume. The issue began
> yesterday (9/9). All impacted messages have been identified and will be
> resent by the OPLIN gateway.
>
> More to follow, thanks!
>
> Karl Jendretzky
> Technology Projects Manager
> Ohio Public Library Information Network
> (614) 728-1515
> karl at oplin.ohio.gov
>
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