[oplinwebkits] Issues this morning with sites loading

[Laura Solomon]

We were notified yesterday evening that the AWS issues had been resolved
around 5:30 pm. Hopefully things are back to normal now; let us know if you
still see issues. Thanks again,

Laura
-- 
*Laura Solomon,  MCIW, MLS *(She/her)
*Library Services Manager,* Ohio Public Library Information Network (OPLIN)
(614) 752-0792 (voice) | (614) 728-5256 (fax)
laura at oplin.ohio.gov | https://oplin.ohio.gov


On Wed, Sep 20, 2023 at 4:19 PM Laura Solomon <laura at oplin.ohio.gov> wrote:

> Hello again,
>
> I know that this has been an ongoing issue today, and it's been kind of
> ornery to pin it down, as it hasn't affected all sites at all times.
> However, we've just been notified that there is a service outage in the
> state's VPN tunnel to AWS, which in turn affects OPLIN services.  Here's
> the info from Jessica, OPLIN's Technology Manager, for those wanting more
> tech details:
>
> *We're seeing higher than normal latency between OPLIN IPs and resources
> hosted in AWS. This impacts OPLIN's resources hosted in AWS, including
> Webkits, with sporadic slow responses or time outs. We'll let folks know
> when we see it resolved.*
>
> We'll keep you posted when we hear more. Many thanks for your patience!
>
> Laura
> --
> *Laura Solomon,  MCIW, MLS *(She/her)
> *Library Services Manager,* Ohio Public Library Information Network
> (OPLIN)
> (614) 752-0792 (voice) | (614) 728-5256 (fax)
> laura at oplin.ohio.gov | https://oplin.ohio.gov
>
>
> On Wed, Sep 20, 2023 at 10:17 AM Laura Solomon <laura at oplin.ohio.gov>
> wrote:
>
>> Hello all,
>>
>> We've noticed some lag in Webkit sites loading this morning. The problem
>> does not appear to be universal, or to affect all users; we're currently
>> looking into it, and will send out another notice once we know more and/or
>> the problem is resolved. Thanks for your patience!
>>
>> Laura
>> --
>> *Laura Solomon,  MCIW, MLS *(She/her)
>> *Library Services Manager,* Ohio Public Library Information Network
>> (OPLIN)
>> (614) 752-0792 (voice) | (614) 728-5256 (fax)
>> laura at oplin.ohio.gov | https://oplin.ohio.gov
>>
>
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